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Kickserv vs FieldAware: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kickserv vs. FieldAware is based on a specific set of business needs and context. The comparison uses 2982 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kickserv and FieldAware

Kickserv, FieldAware, RazorSync, GorillaDesk, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kickserv covers Sales Document Management with Mobile, Contact List Management with E-Mail, Engagement Management, Workflow Management, etc.

FieldAware focuses on Sales Document Management, Order Management with Video, Customer Feedback Management with Mobile, Workflow Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kickserv

Focus area

Kickserv is better than FieldAware for

Software Failure Risk

  • medium

logo FieldAware

Focus area

Software Failure Risk

  • medium

About

Kickserv | #1 Rated Field Service Management Software

FieldAware: Efficient Scheduling and Dispatch

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

46

43

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


workflow management


contact list management


helpdesk management


engagement management

engaging and following up


billing and invoice management


relationship management


communication management

sending & publishing communications


generation of new leads


campaign management


competitive intelligence


lifetime value management


products & pricelist management



calendar management



loyalty management

identify target customers


pipeline management


trade show marketing


conversion management


payment management




lead qualification

lead qualification: technographic



customer feedback management



training & onboarding


social media analytics


social media management

social media analytics


knowledge management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • See 3 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • See 8 more

Top Channels

Channels Used

  • mobile

  • video

  • phone calls

  • offline

  • mobile app

  • website

  • user generated content

  • blogs

  • on premises

  • e-mail

  • See 7 more
  • mobile

  • video

  • phone calls

  • offline

  • mobile app

  • website

  • user generated content

  • blogs

  • on premises

  • e-mail

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting