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Kickserv vs Workiz: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kickserv vs. Workiz is based on a specific set of business needs and context. The comparison uses 2606 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kickserv and Workiz

Kickserv, Workiz, RazorSync, GorillaDesk, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kickserv covers Sales Document Management with Mobile, Contact List Management with E-Mail, Engagement Management, Workflow Management, etc.

Workiz focuses on Communication Management with Phone Calls, Workflow Management, Sales Document Management, Sales Call Management with Phone Calls, etc.

"Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this really helped! We also didn't have to tell customers that they needed to call the office to pay with a card. " - Emily B.

"Workiz has everything I need in one place—I can schedule jobs, create and send invoices, and keep track of payments. " - Austin Lee Hiers

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kickserv

Focus area

Software Failure Risk

  • medium

logo Workiz

Focus area

Workiz is better than Kickserv for

Software Failure Risk

  • medium

About

Kickserv | #1 Rated Field Service Management Software

Field Service Management for On-Demand Service Businesses

Financials

SEED

SERIES B

Business Need

Total Processes
(we found evidences for)

46

39

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


workflow management


contact list management


helpdesk management


engagement management

engaging and following up


billing and invoice management


relationship management


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads


campaign management


competitive intelligence


lifetime value management


products & pricelist management



calendar management



loyalty management

identify target customers


pipeline management


trade show marketing


conversion management


payment management




lead qualification

lead qualification: technographic



customer feedback management



sales call management




social media analytics


social media management

social media analytics



rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • e-mail

  • mobile

  • review sites

  • Yelp

  • offline

  • point of sale

  • website

  • video

  • mobile app

  • See 8 more
  • phone calls

  • text SMS

  • e-mail

  • mobile

  • review sites

  • Yelp

  • offline

  • point of sale

  • website

  • video

  • mobile app

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting