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Kickserv vs Zuper: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kickserv vs. Zuper is based on a specific set of business needs and context. The comparison uses 2353 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kickserv and Zuper

Kickserv, Zuper, RazorSync, GorillaDesk, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kickserv covers Sales Document Management with Mobile, Contact List Management with E-Mail, Engagement Management, Workflow Management, etc.

Zuper focuses on Collaboration with Mobile, Workflow Management with Offline, Sales Document Management, Social Media Management, etc.

"Capturing all the jobs we have on the go, being able to categorize them by type, and by status (unscheduled, scheduled, in progress, on hold, completed) really helps on the backend to keep invoices moving out. " - Paul B.

"We have a field workforce deployed around the country and it is our responsible to empower these employees with the latest and the greatest technology to be the best in their areas of expertise. We are excited to partner with the Zuper to improve th...e productivity, efficiency and the utilization of the distributed workforce and create a collaborative & coordinated environment. " - Pradeep Narayanan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kickserv

Focus area

Software Failure Risk

  • medium

logo Zuper

Focus area

Zuper is better than Kickserv for

Software Failure Risk

  • low

About

Kickserv | #1 Rated Field Service Management Software

Field Service Management to collaborate effortlessly

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

38

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


workflow management


contact list management


helpdesk management


engagement management

engaging and following up


billing and invoice management


relationship management


communication management

sending & publishing communications


generation of new leads


campaign management


competitive intelligence


lifetime value management


products & pricelist management



calendar management



loyalty management

identify target customers


pipeline management


trade show marketing


conversion management


payment management




lead qualification

lead qualification: technographic



customer feedback management



training & onboarding



social media analytics


social media management

social media analytics




content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • See 3 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve efficiency

  • Improve visibility

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • chat

  • mobile app

  • on premises

  • offline

  • video

  • text SMS

  • Whatsapp

  • See 6 more
  • e-mail

  • mobile

  • chat

  • mobile app

  • on premises

  • offline

  • video

  • text SMS

  • Whatsapp

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting