Comparison Summary
This comparison report of Kixie Integrated Voice vs. Calabrio Quality Management is based on a specific set of business needs and context. The comparison uses 3211 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Kixie Integrated Voice and Calabrio Quality Management
Kixie Integrated Voice, Truly Voice Platform, Channels, etc., belong to a category of solutions that help Sales Engagement, whereas Calabrio Quality Management belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Kixie Integrated Voice covers Sales Call Management with Phone Calls, Coaching with Phone Calls, Communication Management with Text SMS, Engagement Management with Phone Calls, etc.
Calabrio Quality Management focuses on Engagement Management, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Coaching with Website, etc.
"I like the fact that it integrates with chrome seamlessly, it connects to Pipdrive easily, and keeps track of my team's activity in a way that makes it very easy to track and manage the team's activity. The IVRS system works great, and having everyt...hing in a web browser is convenient and easy to use. The templates for SMS and voicemail are very useful for high volume. I also enjoy having the metrics shown on the dashboard for daily call metrics to share with executives and hold the team accountable. " - Graham H
"Calabrio is designed for people who need to quickly find specific data to get the job done. " - Beth Bax
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Kixie Integrated Voice
Focus area
Kixie Integrated Voice is better than Calabrio Quality Management for
Software Failure Risk
About
Sales engagement platform that boosts sales team performance
Contact Center Quality Management | Calabrio Quality Management
Age
2013
Financials
SEED
M&A
Business Need
Total Processes
(we found evidences for)
40
18
Total Goals
(we found evidences for)
4
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Improve ROI
- See 1 more
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Enhance customer relationships
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Scale best practices
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Improve efficiency
Top Channels
Channels Used
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phone calls
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website
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social media
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chat
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e-mail
- See 2 more
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phone calls
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website
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social media
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chat
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e-mail
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
