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Kobie Loyalty Cloud vs Oracle Advertising and Customer Experience (CX): 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kobie Loyalty Cloud vs. Oracle Advertising and Customer Experience (CX) is based on a specific set of business needs and context. The comparison uses 2904 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kobie Loyalty Cloud and Oracle Advertising and Customer Experience (CX)

Kobie Loyalty Cloud, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management, whereas Oracle Advertising and Customer Experience (CX), Ushur, Genesys Cloud, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kobie Loyalty Cloud covers Loyalty Management, Engagement Management, Campaign Management, Advertisement, etc.

Oracle Advertising and Customer Experience (CX) focuses on Engagement Management, Loyalty Management, Advertisement, Campaign Management with Omnichannel, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kobie Loyalty Cloud

Focus area

Software Failure Risk

  • low

logo Oracle Advertising and Customer Experience (CX)

Focus area

Software Failure Risk

  • low

About

Loyalty Marketing Tool to drive customer loyalty.

CX Cloud to build, manage, and maintain customer relationships.

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

54

82

Total Goals
(we found evidences for)

13

17

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty


engagement management

engaging and following up


campaign management

campaign analytics



international marketing


sales incentive management


helpdesk management


business development




social media management

social media analytics



lifetime value management


contact list management




communication management

sending & publishing communications


channel management


touchpoint management



products & pricelist management


community building



generation of new leads


relationship marketing



training & onboarding




competitive intelligence


customer case management




relationship management



proposal & quote management


contract management



sales document management

proposal & quote management

contract management


account management


trade show marketing


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


segmentation and targeting


workflow management


content management


personalized marketing



subscription management


discount management


promotion management



sales call management


compliance & governance


advocacy management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • Improve internal communications

  • See 10 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Shorten ramp up time

  • Improve efficiency

  • Improve internal communications

  • See 14 more

Top Channels

Channels Used

  • e-mail

  • offline

  • trade shows

  • omnichannel

  • phone calls

  • promotions

  • mobile

  • chat

  • website

  • point of sale

  • mobile app

  • user generated content

  • blogs

  • coupons

  • games

  • text SMS

  • on premises

  • social media

  • mass media

  • television

  • Whatsapp

  • events

  • mobile ads

  • Slack

  • See 21 more
  • e-mail

  • offline

  • trade shows

  • omnichannel

  • phone calls

  • promotions

  • mobile

  • chat

  • website

  • point of sale

  • mobile app

  • user generated content

  • blogs

  • coupons

  • games

  • text SMS

  • on premises

  • social media

  • mass media

  • television

  • Whatsapp

  • events

  • mobile ads

  • Slack

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting