Overview: Laserfiche and Onbase by Hyland as Content Management Systems Category solutions.

Laserfiche excels in workflow management and content management for diverse industries such as government and education. It offers a robust set of features including AI capabilities and strong security and privacy measures, complemented by extensive support options. Onbase by Hyland also focuses on workflow and content management but further extends its capabilities to customer case management. Its major strengths lie in serving the government and manufacturing sectors, providing essential features like compliance and analytics with 24/7 support.

Laserfiche: Laserfiche is a leading SaaS provider of ECM and business process automation. The platform accelerates business through workflows, electronic forms, document management, and analytics.

Onbase by Hyland: OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.

Laserfiche and Onbase by Hyland: Best activities based on customer satisfaction

Activities: Laserfiche vs Onbase by Hyland

Discover and compare top business activities, Q&A, and peer reviews for Laserfiche vs Onbase by Hyland to help find the right fit for your needs.

Laserfiche Onbase by Hyland

content management
sales document management
contract management
advertisement
digital signature
customer case management

Key Capabilities Supported

Laserfiche offers advanced workflow management, content management, and contract management. It aligns well with operational needs like managing sales documents efficiently and ensuring robust digital signatures. read more →

Onbase by Hyland supports workflow, content, and helpdesk management. It fits customer-focused operations, handling contracts and customer cases adeptly. read more →

Business Goals

Laserfiche addresses important business goals such as enhancing ROI and increasing sales. It aids organizations in scaling best practices and improving customer relations. read more →

Onbase by Hyland helps with acquiring customers and improving relationships. It supports goals like gaining efficiency and boosting digital presence. read more →

Core Features

Laserfiche features AI integration and strong security with privacy features. Users benefit from custom reports, data import/export options, and seamless migration capabilities. read more →

Onbase by Hyland provides strong compliance tools and robust analytics. It offers seamless data integration and effective custom reporting options. read more →

Vendor Support

Laserfiche offers 24/7 support alongside email and chat options. This wide range reflects a preference for robust assistance in managing complex systems. read more →

Onbase by Hyland provides comprehensive support, including constant support availability. Users often value its quick chat and phone support. read more →

Segments and Industries

Laserfiche is popular among enterprise and government sectors. It also serves education and IT services, showing a fit for varied user groups. read more →

Onbase by Hyland excels in government and manufacturing industries. It suits mid-market demands and accommodates small to large enterprises. read more →

Operational Alignment

Laserfiche integrates smoothly with enterprise workflows, catering to both small and large operations. It adapts to different environments with flexible solutions. read more →

Onbase by Hyland fits into customer-centric operations across industries. It scales with the organization, supporting varying operational complexities. read more →

Applying your context and needs changes the comparison

Most deployed common Use Cases for Laserfiche and Onbase by Hyland

Why is Laserfiche and Onbase by Hyland the best choice for Workflow Management?

Laserfiche and OnBase By Hyland both provide workflow management capabilities. Laserfiche offers a flexible and user-friendly interface with strong workflow tools, allowing for automation of document processes. OnBase By Hyland allows for configurable workflows with minimal need for scripting, enabling users to automate tasks congruent with business processes. However, OnBase By Hyland may experience glitches in sending documents to workflows.

"...Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done...." Peer review by Angela Jordan, Dept. Head Secretary for Building & Planning, Cowlitz County, WA

"...It allows you to do a myriad of things all in the name of streamline your workflow...." Peer review by Phillip VanSpronsen, Apparel & Fashion

Why is Laserfiche and Onbase by Hyland the best choice for Content Management?

Both Laserfiche and OnBase by Hyland provide enterprise content management solutions. Laserfiche specializes in document management and integrates with various applications, while OnBase focuses on transactional content management with integrations across different sectors. Laserfiche has a user-friendly interface, while OnBase emphasizes a process-oriented approach for document management. Both systems have limitations in managing the entire document ingestion and scanning process.

"...Laserfiche is an enterprise content management solution that automates processes, manages documents, and integrates applications across the organization...." Peer review

"...Process oriented approach to collect documents, share and execute plan to convert the hard copy documents readily available to business via hyland unity client is simply superb...." Peer review by Aman D., Sr Program Analyst, Non-Profit Organization Management

What solutions does Laserfiche and Onbase by Hyland provide for Sales Document Management?

Laserfiche and OnBase By Hyland are similar because both tools allow companies to manage contracts, invoices, and other documents digitally. Both also support scanning, uploading, and storing files from various sources. However, OnBase By Hyland provides a workflow feature to manage document requests and signatures electronically. Laserfiche allows for searching, but it may not always produce accurate results when searching for specific phrases. OnBase By Hyland's strength lies in its ability to manage the entire document lifecycle, including electronic signatures, document capture, and distribution.

"...Laserfiche can assist with vendor and contract management, invoicing, travel and expense management and process management...." Peer review

"...We previously used a manual process for users to request new or additional access to PeopleSoft, but OnBase provides an online workflow so that we do not have to deal with paper request forms, scanning, or signatures anymore...." Peer review by Analyst in Information Technology

Laserfiche in Action: Unique Use Cases

How does Laserfiche address your Training & Onboarding Challenges?

Onbase by Hyland in Action: Unique Use Cases

What solutions does Onbase by Hyland provide for Helpdesk Management?

How does Onbase by Hyland facilitate Customer Case Management?

Integrations

Ecosystem partners each product commonly connects with.

Laserfiche

Feith Platform

4.0

Gimmal Records Management

4.0

Accela Civic Platform

4.4

News

Latest Laserfiche news

Laserfiche Launches Advanced Enterprise Security to Deliver Multi-Region Disaster Recovery and GovRAMP-Ready Compliance for Highly Regulated Industries

Laserfiche launched Enterprise Security, enhancing its cloud platform with GovRAMP and CJIS compliance, multi-region disaster recovery, and advanced security controls. This suite targets highly regulated sectors like government and finance, offering built-in compliance frameworks and robust data protection.

05/08/2026 - source

Latest Onbase by Hyland news

Hyland Appoints Will Pimentel as SVP & GM of LATAM

Hyland has appointed Will Pimentel as Senior Vice President and General Manager for the LATAM region. Pimentel will lead Hyland's commercial strategy in Latin America, focusing on driving the adoption of AI-native solutions across key industries such as healthcare, financial services, government, and insurance. His role includes developing regional sales teams and translating Hyland's content-powered enterprise strategy to fit LATAM's regulatory and economic landscape.

03/08/2026 - source