Overview: Laserfiche and Onbase by Hyland as Content Management Systems Category solutions.

Laserfiche excels in workflow management and content management for diverse industries such as government and education. It offers a robust set of features including AI capabilities and strong security and privacy measures, complemented by extensive support options. Onbase by Hyland also focuses on workflow and content management but further extends its capabilities to customer case management. Its major strengths lie in serving the government and manufacturing sectors, providing essential features like compliance and analytics with 24/7 support.

Laserfiche and Onbase by Hyland: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Laserfiche offers advanced workflow management, content management, and contract management. It aligns well with operational needs like managing sales documents efficiently and ensuring robust digital signatures. read more →

Onbase by Hyland supports workflow, content, and helpdesk management. It fits customer-focused operations, handling contracts and customer cases adeptly. read more →

Business Goals

Laserfiche addresses important business goals such as enhancing ROI and increasing sales. It aids organizations in scaling best practices and improving customer relations. read more →

Onbase by Hyland helps with acquiring customers and improving relationships. It supports goals like gaining efficiency and boosting digital presence. read more →

Core Features

Laserfiche features AI integration and strong security with privacy features. Users benefit from custom reports, data import/export options, and seamless migration capabilities. read more →

Onbase by Hyland provides strong compliance tools and robust analytics. It offers seamless data integration and effective custom reporting options. read more →

Vendor Support

Laserfiche offers 24/7 support alongside email and chat options. This wide range reflects a preference for robust assistance in managing complex systems. read more →

Onbase by Hyland provides comprehensive support, including constant support availability. Users often value its quick chat and phone support. read more →

Segments and Industries

Laserfiche is popular among enterprise and government sectors. It also serves education and IT services, showing a fit for varied user groups. read more →

Onbase by Hyland excels in government and manufacturing industries. It suits mid-market demands and accommodates small to large enterprises. read more →

Operational Alignment

Laserfiche integrates smoothly with enterprise workflows, catering to both small and large operations. It adapts to different environments with flexible solutions. read more →

Onbase by Hyland fits into customer-centric operations across industries. It scales with the organization, supporting varying operational complexities. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

Custom Reports

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Analytics

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AI Powered

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Most deployed common Use Cases for Laserfiche and Onbase by Hyland

How does Laserfiche and Onbase by Hyland facilitate Workflow Management?

Laserfiche and OnBase By Hyland both provide workflow management capabilities. Laserfiche offers a flexible and user-friendly interface with strong workflow tools, allowing for automation of document processes. OnBase By Hyland allows for configurable workflows with minimal need for scripting, enabling users to automate tasks congruent with business processes. However, OnBase By Hyland may experience glitches in sending documents to workflows.

"...The biggest business problem we found was the acceptance of using Laserfiche workflow routing as a new business process over paper pushing documents...." Peer review by Joy Beddingfield, PMO Analyst / Resource Manager / Project Manager, Meridium

"...It allows you to do a myriad of things all in the name of streamline your workflow...." Peer review by Phillip V., Application Administrator, Apparel & Fashion

How can Laserfiche and Onbase by Hyland optimize your Content Management Workflow?

Both Laserfiche and OnBase by Hyland provide enterprise content management solutions. Laserfiche specializes in document management and integrates with various applications, while OnBase focuses on transactional content management with integrations across different sectors. Laserfiche has a user-friendly interface, while OnBase emphasizes a process-oriented approach for document management. Both systems have limitations in managing the entire document ingestion and scanning process.

"...Laserfiche is a very robust, agile, and easy-to-use enterprise content management system for optimizing business processes...." Peer review by Matthew S, Project Manager / Implementation Supervisor

"...At the state of Nebraska, we use OnBase as a records retention solution as well as an overall ECM (Enterprise Content Management) solution...." Peer review by Jared Jozsa, Applications Developer | OCSA, OCWA, OCWV, State of Nebraska

How efficiently Does Laserfiche and Onbase by Hyland manage your Sales Document Management?

Laserfiche and OnBase By Hyland are similar because both tools allow companies to manage contracts, invoices, and other documents digitally. Both also support scanning, uploading, and storing files from various sources. However, OnBase By Hyland provides a workflow feature to manage document requests and signatures electronically. Laserfiche allows for searching, but it may not always produce accurate results when searching for specific phrases. OnBase By Hyland's strength lies in its ability to manage the entire document lifecycle, including electronic signatures, document capture, and distribution.

"...Laserfiche can assist with vendor and contract management, invoicing, travel and expense management and process management...." Peer review

"...I can now finish a contract from start to finish in as little as 10 minutes and we ve been able to eliminate the vast majority of paper from our contracting process...." Peer review by Cristal Swain, Assistant Legal Counsel and Chief Procurement Officer, University of Northern Colorado