Overview: Laserfiche and Onbase by Hyland as Content Management Systems Category solutions.

Laserfiche excels in workflow management and content management for diverse industries such as government and education. It offers a robust set of features including AI capabilities and strong security and privacy measures, complemented by extensive support options. Onbase by Hyland also focuses on workflow and content management but further extends its capabilities to customer case management. Its major strengths lie in serving the government and manufacturing sectors, providing essential features like compliance and analytics with 24/7 support.

Laserfiche: Laserfiche is a leading SaaS provider of ECM and business process automation. The platform accelerates business through workflows, electronic forms, document management, and analytics.

Onbase by Hyland: OnBase by Hyland unites critical systems and information for managing content, processes, and cases. It serves as a comprehensive content services platform.

Laserfiche and Onbase by Hyland: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Laserfiche offers advanced workflow management, content management, and contract management. It aligns well with operational needs like managing sales documents efficiently and ensuring robust digital signatures. read more →

Onbase by Hyland supports workflow, content, and helpdesk management. It fits customer-focused operations, handling contracts and customer cases adeptly. read more →

Business Goals

Laserfiche addresses important business goals such as enhancing ROI and increasing sales. It aids organizations in scaling best practices and improving customer relations. read more →

Onbase by Hyland helps with acquiring customers and improving relationships. It supports goals like gaining efficiency and boosting digital presence. read more →

Core Features

Laserfiche features AI integration and strong security with privacy features. Users benefit from custom reports, data import/export options, and seamless migration capabilities. read more →

Onbase by Hyland provides strong compliance tools and robust analytics. It offers seamless data integration and effective custom reporting options. read more →

Vendor Support

Laserfiche offers 24/7 support alongside email and chat options. This wide range reflects a preference for robust assistance in managing complex systems. read more →

Onbase by Hyland provides comprehensive support, including constant support availability. Users often value its quick chat and phone support. read more →

Segments and Industries

Laserfiche is popular among enterprise and government sectors. It also serves education and IT services, showing a fit for varied user groups. read more →

Onbase by Hyland excels in government and manufacturing industries. It suits mid-market demands and accommodates small to large enterprises. read more →

Operational Alignment

Laserfiche integrates smoothly with enterprise workflows, catering to both small and large operations. It adapts to different environments with flexible solutions. read more →

Onbase by Hyland fits into customer-centric operations across industries. It scales with the organization, supporting varying operational complexities. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Most deployed common Use Cases for Laserfiche and Onbase by Hyland

What makes Laserfiche and Onbase by Hyland ideal for Workflow Management?

How does Laserfiche and Onbase by Hyland facilitate Content Management?

How efficiently Does Laserfiche and Onbase by Hyland manage your Sales Document Management?


Laserfiche in Action: Unique Use Cases

How can Laserfiche optimize your Training & Onboarding Workflow?


Onbase by Hyland in Action: Unique Use Cases

How does Onbase by Hyland address your Helpdesk Management Challenges?

Why is Onbase by Hyland the best choice for Customer Case Management?

News

Latest Laserfiche News

Press Release From Business Wire: Laserfiche

Laserfiche announced that three of its executives have been named to the 2025 CRN Channel Chiefs list, recognizing their leadership in IT vendor and distribution roles.

04/02/2025 - source

Latest Onbase by Hyland News

Hyland Unveils Advanced Healthcare Cloud Imaging SaaS Solution and NilShare to Elevate Image Collaboration - PR Newswire

Hyland introduces a new cloud imaging SaaS solution and NilShare to improve healthcare image collaboration.

25/11/2024 - source

Business Setting

Laserfiche

Onbase by Hyland