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lemtalk vs EvantoDesk: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of lemtalk vs. EvantoDesk is based on a specific set of business needs and context. The comparison uses 489 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing lemtalk and EvantoDesk

lemtalk, and EvantoDesk belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

lemtalk covers Knowledge Management with Chat, Collaboration with Chat, Helpdesk Management with Chat, Workflow Management with Chat, etc.

EvantoDesk focuses on Knowledge Management with Website, Workflow Management with E-Mail, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo lemtalk

Focus area

Software Failure Risk

  • low

logo EvantoDesk

Focus area

Software Failure Risk

  • medium

About

lemtalk - Customer Support and Live Chat Slack App

EvantoDesk Simple Help Desk and Customer Service ...

Age

2015

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

16

14

Total Goals
(we found evidences for)

5

2

Top Processes

Evidences indicate better relative satisfaction


knowledge management



helpdesk management


workflow management


communication management

tracking & monitoring communications


social media management

monitoring social media


generation of new leads


engagement management

engaging and following up


customer feedback management


contract management


sales document management

contract management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • See 2 more
  • Build brand awareness

  • Acquire customers

Top Channels

Channels Used

  • social media

  • website

  • e-mail

  • user generated content

  • blogs

  • mobile

  • mobile app

  • phone calls

  • Facebook

  • See 6 more
  • social media

  • website

  • e-mail

  • user generated content

  • blogs

  • mobile

  • mobile app

  • phone calls

  • Facebook

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting