Comparison Summary
Introducing lemtalk and HelpDeskZ
lemtalk, and HelpDeskZ belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
lemtalk covers Knowledge Management with Chat, Collaboration with Chat, Helpdesk Management with Chat, Workflow Management with Chat, etc.
HelpDeskZ focuses on Workflow Management with E-Mail, Engagement Management, Customer Feedback Management, Knowledge Management, etc.
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About
lemtalk - Customer Support and Live Chat Slack App
HelpDeskZ : Support Ticket System
Age
2015
Financials
SEED
NA
Business Need
Total Processes
(we found evidences for)
16
8
Total Goals
(we found evidences for)
5
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Scale best practices
- See 2 more
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Acquire customers
Top Channels
Channels Used
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e-mail
-
website
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e-mail
-
website
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
