Comparison Summary
Introducing lemtalk and Trakdesk
lemtalk, and Trakdesk belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
lemtalk covers Knowledge Management with Chat, Collaboration with Chat, Helpdesk Management with Chat, Workflow Management with Chat, etc.
Trakdesk focuses on Helpdesk Management, Knowledge Management with Social Media, Rating And Review Management, Customer Case Management with Chat, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
lemtalk - Customer Support and Live Chat Slack App
Trakdesk - Cloud customer support software and helpdesk ...
Age
2015
Financials
SEED
Business Need
Total Processes
(we found evidences for)
16
12
Total Goals
(we found evidences for)
5
0
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Scale best practices
- See 2 more
Top Channels
Channels Used
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chat
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social media
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e-mail
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user generated content
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blogs
- See 2 more
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chat
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social media
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e-mail
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user generated content
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blogs
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
