Comparison Summary
This comparison report of Lightning Dialer vs. Dialshree is based on a specific set of business needs and context. The comparison uses 2016 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Lightning Dialer and Dialshree
Lightning Dialer, and Dialshree belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Lightning Dialer covers Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.
Dialshree focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Touchpoint Management with Omnichannel, etc.
"We want to offer our products and solutions through the channels that customers want. Increasingly customers are looking at digital channels, both for doing research and procurement, but also to get solutions to their smaller concerns and in some ca...ses, even large problems. " - Tarak Mehta President
"We are into the business of customer excellence and Elision Technologies Pvt. Ltd has truly partnered with us to deliver this excellence. With highly energetic, professional and expert team onboard, Elision has helped to bring stability to our busin...ess processes. Apart from day to day dialer management, they have been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience. " - Mr. Muzaffar U Zaman
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Lightning Dialer | an outbound calling product with the option to add inbound calling functionality.
Best Sales Engagement Platform to run inbound, outbound and blended call center campaigns
Age
1999
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
39
47
Total Goals
(we found evidences for)
7
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Enter new markets internationally or locally
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Improve internal communications
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Increase sales & revenue
- See 4 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Improve efficiency
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Grow market share
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Improve ROI
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Enter new markets internationally or locally
- See 5 more
Top Channels
Channels Used
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phone calls
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e-mail
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mobile
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offline
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text SMS
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point of sale
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omnichannel
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chat
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mobile app
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Skype
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website
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channel partners
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trade shows
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events
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on premises
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user generated content
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blogs
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Whatsapp
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social media
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Facebook
- See 17 more
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phone calls
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e-mail
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mobile
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offline
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text SMS
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point of sale
-
omnichannel
-
chat
-
mobile app
-
Skype
-
website
-
channel partners
-
trade shows
-
events
-
on premises
-
user generated content
-
blogs
-
Whatsapp
-
social media
-
Facebook
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
