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Lightspeed Restaurant vs Erply Retail CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Lightspeed Restaurant vs. Erply Retail CRM is based on a specific set of business needs and context. The comparison uses 2157 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Lightspeed Restaurant and Erply Retail CRM

Lightspeed Restaurant, Erply Retail CRM, Lightspeed Retail, Vend, etc., belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Lightspeed Restaurant covers Loyalty Management, Helpdesk Management with Phone Calls, Rating And Review Management with Review Sites, Campaign Management with Promotions, etc.

Erply Retail CRM focuses on Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Lightspeed Restaurant

Focus area

Software Failure Risk

  • medium

logo Erply Retail CRM

Focus area

Software Failure Risk

  • medium

About

Restaurant POS and Payments Management Software

Point of Sale Software and Retail CRM with free stocktaking, invoicing and dashboard apps

Age

2005

2009

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

54

26

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


helpdesk management


rating and review management


campaign management


sales document management

contract management


social media management

social media analytics




communication management

sending & publishing communications


training & onboarding


reputation management


customer feedback management


workflow management





knowledge management


engagement management

engaging and following up


generation of new leads


promotion management


competitive intelligence



products & pricelist management


sales call management


contact list management


category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • Improve visibility

  • Establish thought leadership

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • See 2 more

Top Channels

Channels Used

  • offline

  • point of sale

  • phone calls

  • promotions

  • on premises

  • See 2 more
  • offline

  • point of sale

  • phone calls

  • promotions

  • on premises

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting