cuspera logo CUSPERA

Lightspeed Retail vs Lightspeed Ecommerce: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Lightspeed Retail vs. Lightspeed Ecommerce is based on a specific set of business needs and context. The comparison uses 6061 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Lightspeed Retail and Lightspeed Ecommerce

Lightspeed Retail, Lightspeed Restaurant, Loyverse POS, etc., belong to a category of solutions that help POS, whereas Lightspeed Ecommerce belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Lightspeed Retail covers Helpdesk Management with Phone Calls, Training & Onboarding with Website, Loyalty Management with Offline, Workflow Management with Phone Calls, etc.

Lightspeed Ecommerce focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Workflow Management with Phone Calls, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Lightspeed Retail

Focus area

Software Failure Risk

  • medium

logo Lightspeed Ecommerce

Focus area

Software Failure Risk

  • medium

About

Lightspeed POS systems and iPad point of sale solutions

One place to manage your inventory, sales reports, shipping, customer data, marketing and much more. | Lightspeed eCom

Age

2005

2005

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

52

46

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales document management

proposal & quote management

contract management


customise loyalty program


training & onboarding


workflow management


social media management

social media analytics


engagement management

engaging and following up


trade show marketing


products & pricelist management



contact list management



communication management

sending & publishing communications



customer feedback management


sales call management


campaign management


knowledge management



promotion management


discount management


conversion management


content management


account management


rating and review management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Increase sales & revenue

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting