Lightspeed Ecommerce Overview

Lightspeed's eCommerce platform helps businesses build a strong web presence. Online store software simplifies managing an online shop.

Use Cases

Customers recommend Helpdesk Management, Sales Document Management, Onboarding, as the business use cases that they have been most satisfied with while using Lightspeed Ecommerce.

Other use cases:

  • Loyalty Management
  • Workflow Management
  • Trade Show Marketing
  • Engaging And Following Up
  • Products & Pricelist Management
  • Merchandising
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Lightspeed Ecommerce.

Other priorities:

  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
See all business priorities See less business priorities

Lightspeed Ecommerce Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Ecommerce works with different mediums / channels such as Phone Calls. Website. Omnichannel etc.

Lightspeed Ecommerce's features include Personalization, Ticketing, Rewards, etc. and Lightspeed Ecommerce support capabilities include Chat Support, Email Support, Phone Support, etc. also Lightspeed Ecommerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Ease of use, Access from anywhere, Access from any device, Dialed workflows for service department operations, Seamless inventory management, Stable, Reliable, Performant..." Peer review by Stephen, South Main Cycles

Peer review evidence (same sources as the product rating summary)

"...I have always found that support is extremely helpful and will even call back to follow up...." Peer review by LaRee, Globe International Cuisine
"...I foolishly signed up for a yearly contract to save some cash as any smart businessman would do...." Peer review by Richard, Mattress Stop
"...They also offer online seminars and learning sessions for retailers...." Peer review by Marion, The Top Dog Store

Lightspeed Ecommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Ecommerce

Top Industries

  • Retail
  • Apparel & Fashion
  • Sports

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lightspeed Ecommerce is popular in Retail, Apparel & Fashion, and Sports and is widely used by Small Business, Mid Market, and Enterprise.

Lightspeed Ecommerce Customer wins, Customer success stories, Case studies

What solutions does Lightspeed Ecommerce provide for Helpdesk Management?

What Are the key features of Lightspeed Ecommerce for Sales Document Management?

What benefits does Lightspeed Ecommerce offer for Onboarding?

How can Lightspeed Ecommerce enhance your Loyalty Management process?

How can Lightspeed Ecommerce enhance your Workflow Management process?

11 buyers and buying teams have used Cuspera to assess how well Lightspeed Ecommerce solved their E-Commerce Platform needs. Cuspera uses 2601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Rhéo Thompson Candies - Consumer Goods - consumer goods

Lightspeed Retail and Lightspeed Payments helped Rhéo Thompson Candies grow revenue by 20%. The business switched from a manual cash register to an integrated POS and payments system. They saved 105 ...minutes per week on closing tasks and made their end-of-day process 60% faster. Advanced reporting improved planning and forecasting. The CRM helped them grow a customer segment by 40% and increase sales count by 7%.

Opulence of Southern Pines - Retail - retail

Lightspeed helped Opulence of Southern Pines, a luxury bed and bath retailer, upgrade from an old system. They improved stock management and communication across three stores. Lightspeed Payments red...uced errors by 100%. Entering new inventory now takes minutes instead of days. The new loyalty program increased customer engagement and satisfaction.

CBS Sports - Sporting Goods - sporting goods

Lightspeed helped CBS Sports modernize their retail operations. The store struggled with an old system that slowed down inventory and reporting. Lightspeed Retail, NuORDER, and Payments made work fas...ter and easier. CBS Sports now spends less time on manual data entry and more time with customers. Reordering top sellers takes just five minutes. The team makes smarter decisions with better data and fewer errors.

Modern Golf - Sporting Goods - sporting goods

Lightspeed helps Modern Golf manage complex SKUs for custom golf club fitting across nine locations in Canada. The company needed a POS that could handle thousands of product variations. Lightspeed R...etail, Payments, eCom, and Open API enabled easy inventory management, custom orders, and stock transfers. Modern Golf saved over $10,000 in payment processing costs. Lightspeed's open API integration with GymMaster improved booking and sales data accuracy.

Rutherford's Design - Design - design

Lightspeed Payments helped Rutherford's Design save over $8,000 a year in payment processing fees. The company replaced an unreliable, outdated POS system with Lightspeed, gaining a dependable point ...of sale and payments solution. Manual processes were eliminated, and all client profiles, sales, and purchase orders are now centralized and accessible from anywhere. Owner Steffanie Evans reports more predictable fees and improved efficiency. Lightspeed made operations smoother and more organized for this Dallas-based design studio.

Apricot Lane Boutique - Apparel & Fashion - apparel & fashion

Lightspeed Retail helps Apricot Lane Boutique manage inventory, take payments, and access support from one platform. The system gives real-time insights into inventory trends and helps staff make sma...rt decisions about reordering. Franchisees use reporting tools to stay agile and tailor inventory to each location. Faster payments and better inventory management improve customer satisfaction. Apricot Lane has over 115 locations across the United States.

Frequently Asked Questions(FAQ)

for Lightspeed Ecommerce

What is Lightspeed Ecommerce used for?

Lightspeed Ecommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Sales Document Management and Onboarding .

What are the top features of Lightspeed Ecommerce?

Personalization, Ticketing and Rewards are some of the top features of Lightspeed Ecommerce.

Who uses Lightspeed Ecommerce?

Lightspeed Ecommerce is used by Retail, Apparel & Fashion and Sports among other industries.

What are Lightspeed Ecommerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Lightspeed Ecommerce.

Where is Lightspeed Ecommerce located?

Lightspeed Ecommerce is headquartered at 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6.
lightning

Peers used Lightspeed Ecommerce for helpdesk management and sales document management

Lightspeed Ecommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.80/5 ★

Read Reviews (47)
Custom Reports

3.38/5 ★

Read Reviews (392)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.80/5 ★

Read Reviews (47)
Custom Reports

3.38/5 ★

Read Reviews (392)

Software Failure Risk Guidance

?

for Lightspeed Ecommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Ecommerce

Lightspeed Commerce Inc News

Financial

Lightspeed will post annual results before market open on May 21

Lightspeed will announce its annual financial results on May 21 before the market opens.

Product

Lightspeed adds 100, 000 Faire brands to Retail

Lightspeed has expanded its Retail platform by integrating 100,000 brands from Faire, enhancing its product offerings for retailers.

Partnership

Lightspeed and Faire Launch Lightspeed Wholesale Integration to Power ...

Lightspeed Commerce Inc. has launched a new integration with Faire, a B2B wholesale marketplace, enhancing its Lightspeed Wholesale feature. This integration allows retailers to access over 100,000 Faire brands directly within Lightspeed Retail, streamlining product discovery and ordering processes. Retailers can now seamlessly import and sync Faire's orders, reducing operational complexity and improving efficiency.

Product

Lightspeed introduces new tools to make restaurant operations more efficient

Lightspeed has launched new tools aimed at enhancing restaurant operations. These tools are designed to improve efficiency in managing various aspects of restaurant businesses, likely through advanced software solutions.

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO