Lightspeed Ecommerce Overview

Lightspeed's eCommerce platform helps businesses build a strong web presence. Online store software simplifies managing an online shop.

Use Cases

Customers recommend Helpdesk Management, Sales Document Management, Onboarding, as the business use cases that they have been most satisfied with while using Lightspeed Ecommerce.

Other use cases:

  • Loyalty Management
  • Workflow Management
  • Trade Show Marketing
  • Engaging And Following Up
  • Products & Pricelist Management
  • Merchandising
  • Sending & Publishing Communications
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Lightspeed Ecommerce.

Other priorities:

  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
See all business priorities See less business priorities

Lightspeed Ecommerce Use-Cases and Business Priorities: Customer Satisfaction Data

Lightspeed Ecommerce works with different mediums / channels such as Phone Calls. Website. Omnichannel etc.

Lightspeed Ecommerce's features include Personalization, Ticketing, Rewards, etc. and Lightspeed Ecommerce support capabilities include Chat Support, Email Support, Phone Support, etc. also Lightspeed Ecommerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Onboarding team members is easy, special orders are a breeze...." Peer review by Jessica, Home Goods of Margaretville

Lightspeed Ecommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Lightspeed Ecommerce

Top Industries

  • Retail
  • Apparel & Fashion
  • Sports

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Lightspeed Ecommerce is popular in Retail, Apparel & Fashion, and Sports and is widely used by Small Business, Mid Market, and Enterprise.

Lightspeed Ecommerce Customer wins, Customer success stories, Case studies

What solutions does Lightspeed Ecommerce provide for Helpdesk Management?

What benefits does Lightspeed Ecommerce offer for Sales Document Management?

What solutions does Lightspeed Ecommerce provide for Onboarding?

What benefits does Lightspeed Ecommerce offer for Loyalty Management?

How does Lightspeed Ecommerce facilitate Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Lightspeed Ecommerce solved their E-Commerce Platform needs. Cuspera uses 2601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Apricot Lane Boutique - Apparel & Fashion

Lightspeed Retail helps Apricot Lane Boutique manage inventory, take payments, and access support from one platform. The system gives real-time insights into inventory trends and helps staff make sma...rt decisions about reordering. Franchisees use reporting tools to stay agile and tailor inventory to each location. Faster payments and better inventory management improve customer satisfaction. Apricot Lane has over 115 locations across the United States.

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Dutch Growers - Retail

Lightspeed Retail helped Dutch Growers, a garden center and boutique, speed up checkout and improve inventory management. They reduced manual inventory counts and ordering time. The team spends less ...time troubleshooting and more time with customers. Ecommerce sales grew with seamless integration. Built-in reporting made it easy to track results and make decisions during busy seasons.

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Paddle & Pickle - Sporting Goods

Lightspeed Retail helps Paddle & Pickle, a Quebec pickleball shop, sell in-store and at tournaments. The founders use Lightspeed Scanner for real-time sales and inventory insights. They manage over 1...,100 SKUs with a small team. Lightspeed's dashboard helps them track sales trends and make smart decisions. The system lets them sell anywhere and stay efficient as they grow.

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Thrifty Shopper - Retail

Lightspeed POS helped Thrifty Shopper, a large retail chain, speed up checkout and improve customer experience. The old POS was slow and hard to use. Lightspeed made payments faster and easier. Thrif...ty Shopper saw a 95% increase in efficiency. Custom reports from Lightspeed helped them make better decisions about inventory, pricing, and fundraising. The support team at Lightspeed was quick and helpful.

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Ashley's Lingerie and Swimwear - Retail

Lightspeed POS and NuORDER help Ashley's Lingerie and Swimwear manage three stores in New York. Ashley used to struggle with slow, manual purchase orders and inventory tracking. Lightspeed NuORDER cu...t purchase order time by 50% and made inventory management easier. Lightspeed Capital helped Ashley open more locations. The tools let Ashley keep her stores stocked and operations smooth while focusing on customer experience.

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Urban Garden - Retail

Lightspeed Retail helped Urban Garden speed up checkout by 10 times. Lines are now 5 times shorter. The POS is easy for cashiers to use. Labor costs are lower. Inventory management is better with mob...ile tools and reports. Owner Jessica Beck now has more time to grow the business.

Read more →

Frequently Asked Questions(FAQ)

for Lightspeed Ecommerce

What is Lightspeed Ecommerce used for?

Lightspeed Ecommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Sales Document Management and Onboarding .

What are the top features of Lightspeed Ecommerce?

Personalization, Ticketing and Rewards are some of the top features of Lightspeed Ecommerce.

Who uses Lightspeed Ecommerce?

Lightspeed Ecommerce is used by Retail, Apparel & Fashion and Sports among other industries.

What are Lightspeed Ecommerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Lightspeed Ecommerce.

Where is Lightspeed Ecommerce located?

Lightspeed Ecommerce is headquartered at 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6.
lightning

Peers used Lightspeed Ecommerce for helpdesk management and sales document management

Lightspeed Ecommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.80/5 ★

Read Reviews (47)
Custom Reports

3.38/5 ★

Read Reviews (392)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.80/5 ★

Read Reviews (47)
Custom Reports

3.38/5 ★

Read Reviews (392)

Software Failure Risk Guidance

?

for Lightspeed Ecommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Ecommerce

Lightspeed Commerce Inc News

Financial

Lightspeed Announces First Quarter 2026 Financial Results

Lightspeed Commerce Inc. reported its first quarter 2026 financial results, showing a 15% increase in total revenue to $304.9 million and a 19% rise in gross profit. The company added approximately 1,700 new customer locations, with notable customer wins in North America and Europe. Despite a net loss of $49.6 million, Lightspeed achieved strong growth in transaction-based and subscription revenues, and improved gross margins.

Lightspeed Commerce Inc Profile

Company Name

Lightspeed Commerce Inc

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO