Lightspeed Ecommerce Overview
Lightspeed's eCommerce platform helps businesses build a strong web presence. Online store software simplifies managing an online shop.
Use Cases
Customers recommend Helpdesk Management, Sales Document Management, Onboarding, as the business use cases that they have been most satisfied with while using Lightspeed Ecommerce.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Lightspeed Ecommerce.
Lightspeed Ecommerce Use-Cases and Business Priorities: Customer Satisfaction Data
Lightspeed Ecommerce works with different mediums / channels such as Phone Calls. Website. Omnichannel etc.
Lightspeed Ecommerce's features include Personalization, Ticketing, Rewards, etc. and Lightspeed Ecommerce support capabilities include Chat Support, Email Support, Phone Support, etc. also Lightspeed Ecommerce analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The customer service & help desk have always been readily available for questions, and prompt with answers and technical support...." Peer review by Marion, The Top Dog Store
Peer review evidence (same sources as the product rating summary)
"...I have always found that support is extremely helpful and will even call back to follow up...." Peer review by LaRee, Globe International Cuisine
"...your rep has told you the system will do in writing and get a contract signed because they are probably misleading you just as I was...." Peer review by Ben, Bistro and Bakery
"...Onboarding and setup was..." Peer review by Andrew, Fish Eye Grill
Lightspeed Ecommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Lightspeed Ecommerce
Top Industries
- Retail
- Apparel & Fashion
- Sports
Popular in
- Small Business
- Mid Market
- Enterprise
Lightspeed Ecommerce is popular in Retail, Apparel & Fashion, and Sports and is widely used by Small Business, Mid Market, and Enterprise.
Lightspeed Ecommerce Customer wins, Customer success stories, Case studies
How efficiently Does Lightspeed Ecommerce manage your Helpdesk Management?
What solutions does Lightspeed Ecommerce provide for Sales Document Management?
What Are the key features of Lightspeed Ecommerce for Onboarding?
How can Lightspeed Ecommerce enhance your Loyalty Management process?
What makes Lightspeed Ecommerce ideal for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well Lightspeed Ecommerce solved their E-Commerce Platform needs. Cuspera uses 2601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Rhéo Thompson Candies - Consumer Goods
Opulence of Southern Pines - Retail
CBS Sports - Sporting Goods
Modern Golf - Sporting Goods
Rutherford's Design - Design
Apricot Lane Boutique - Apparel & Fashion
Frequently Asked Questions(FAQ)
for Lightspeed Ecommerce
What is Lightspeed Ecommerce used for?
What are the top features of Lightspeed Ecommerce?
Who uses Lightspeed Ecommerce?
What are Lightspeed Ecommerce alternatives?
Where is Lightspeed Ecommerce located?
Lightspeed Ecommerce Competitors
Lightspeed Ecommerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (47) |
| Custom Reports | Read Reviews (392) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (47) |
| Custom Reports | Read Reviews (392) |
Software Failure Risk Guidance
?for Lightspeed Ecommerce
Overall Risk Meter
Top Failure Risks for Lightspeed Ecommerce
Lightspeed Commerce Inc News
Lightspeed and Klaviyo launch integration to empower merchants with marketing automation
Lightspeed and Klaviyo have launched an integration to enhance marketing automation for merchants. This integration allows Lightspeed Retail users to automate email, SMS, and omnichannel marketing, enabling personalized customer communications and lifecycle flows. The integration syncs customer and sales data in real-time, helping merchants in high-repeat-value sectors like apparel and beauty to improve customer retention and drive growth.
Lightspeed Commerce Appoints Bhawna Singh as Chief Technology Officer; Ships Wave of AI, Payments and Wholesale Innovations
Lightspeed Commerce has appointed Bhawna Singh as Chief Technology Officer to drive its AI roadmap and product innovations. Singh, with extensive experience in platform transformation, will enhance Lightspeed's technical leadership. Concurrently, Lightspeed launched new AI-powered features across its retail and hospitality platforms, including integrations with Faire, AI-driven inventory tools, and enhanced payment capabilities, aiming to streamline operations and boost revenue.
Lightspeed Sells Upserve for Up to $81M to Skyview
Lightspeed sold its non-core Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This divestiture aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The transaction includes ~3,200 customer locations and ~70 employees. Lightspeed expects this move to enhance its revenue and gross profit growth trajectory.
Lightspeed sells Upserve unit, sets 2027 EBITDA goal
Lightspeed Commerce is divesting its Upserve U.S. hospitality product line to Skyview Equity for up to $81 million, including a $37 million earnout. This move aligns with Lightspeed's strategy to focus on retail in North America and hospitality in Europe. The sale impacts its fiscal targets but maintains long-term growth rates, enhancing capital flexibility for strategic investments.
Lightspeed Commerce Inc Profile
Company Name
Lightspeed Commerce Inc
Company Website
https://www.lightspeedhq.com/Year Founded
2005
HQ Location
700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6
Employees
501-1000
Social
Financials
IPO