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LionDesk vs CiviCRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LionDesk vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 2073 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LionDesk and CiviCRM

LionDesk, CiviCRM, IXACT Contact, Bigcontacts CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LionDesk covers Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"LionDesk has changed my business! My follow up is phenomenal and my realtor partners know it. My campaigns make it easy and streamlined to stay in touch. To get them on the phone, to follow up on paperwork, reminders like do's and dont's during the ...mortgage process, pre approved buyer, past client and mortgage checkup keeps me on point and top of mind. The daily activity email reminds to call. Don't get me started on the mass video text and video email! I don't even know what I was doing before! There's no way to manage a big pipeline without this! Too many similar names and clients to keep up! LionDesk is a must! " - Carol Escobar

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LionDesk

Focus area

LionDesk is better than CiviCRM for

Software Failure Risk

  • medium

logo CiviCRM

Focus area

CiviCRM is better than LionDesk for

Software Failure Risk

  • medium

About

Cloud-Based CRM & Communications Tool for Realtors & Brokers

Open source CRM software for nonprofits

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

49

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


generation of new leads


contact list management




lead qualification

lead qualification: demographic




relationship management



sales document management

proposal & quote management

contract management


campaign management

campaign monitoring



conversion management


revenue cycle management


workflow management



referral management


distribution management




advocacy management



content management



membership management



customer case management


training & onboarding


helpdesk management



community building



create learning path


courses & assessment

create learning path


meeting management


sales call management

meeting management


subscription management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Grow market share

  • See 2 more
  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more
  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting