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LionDesk vs Zoho Bigin: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LionDesk vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 1015 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LionDesk and Zoho Bigin

LionDesk, Zoho Bigin, IXACT Contact, Bigcontacts CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LionDesk covers Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"Looking at my deals daily helps me keep track of what needs to be done. Beats the heck out of a spreadsheet (which is what I have been using!). " - Rachele Evers

"We were looking for a simple CRM that serves the objectives of our organisation. Bigin's functionality fits perfectly, is easy to use and meets our requirement. Best of all, as our organisation grows and in need of a CRM with more functionalities, w...e can just upgrade to Zoho CRM anytime. " - Fei Shiong Lam

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LionDesk

Focus area

LionDesk is better than Zoho Bigin for

Software Failure Risk

  • medium

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

Cloud-Based CRM & Communications Tool for Realtors & Brokers

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

29

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


generation of new leads


contact list management




lead qualification

lead qualification: demographic




relationship management



sales document management

proposal & quote management

contract management


campaign management

campaign monitoring



conversion management


revenue cycle management


workflow management



referral management


distribution management




pipeline management



business development


training & onboarding



sales call management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Grow market share

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more
  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting