Comparison Summary
This comparison report of Listen360 Customer Engagement Platform vs. Instabug is based on a specific set of business needs and context. The comparison uses 10118 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Listen360 Customer Engagement Platform and Instabug
Listen360 Customer Engagement Platform, Instabug, UserVoice, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Listen360 Customer Engagement Platform covers Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.
Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Listen360 Customer Engagement Platform
Focus area
Listen360 Customer Engagement Platform is better than Instabug for
Software Failure Risk
Instabug
Focus area
Instabug is better than Listen360 Customer Engagement Platform for
Software Failure Risk
About
Customer feedback tool to make products and services more meaningful to the customers you serve.
Feedback Tool to Accelerate the Entire Mobile Team Workflow
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
46
45
Total Goals
(we found evidences for)
12
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Acquire customers
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Manage risk
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve consistency
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Build brand awareness
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Scale best practices
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Increase sales & revenue
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Improve brand engagement
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Improve internal communications
- See 9 more
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
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video
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e-mail
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offline
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promotions
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point of sale
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Facebook
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trade shows
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Slack
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Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
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video
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e-mail
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offline
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promotions
-
point of sale
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Facebook
-
trade shows
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Slack
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Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
