Comparison Summary

Listen360 Customer Engagement Platform: Listen360’s cloud-based Customer Engagement Platform enhances feedback collection and real-time performance monitoring for enterprises. It supports testimonial streaming, promotional sharing, and detailed customer insights.

Medallia Agent Connect: Medallia Agent Connect empowers customer service teams to stay engaged and deliver excellent experiences. Remote and in-house contact center teams benefit equally.

logo Listen360 Customer Engagement Platform

Focus area

Listen360 Customer Engagement Platform is better than Medallia Agent Connect for

Software Failure Risk

  • medium

logo Medallia Agent Connect

Focus area

Medallia Agent Connect is better than Listen360 Customer Engagement Platform for

Software Failure Risk

  • low

Listen360 Customer Engagement Platform and Medallia Agent Connect: Customer Satisfaction Data

Most deployed common Use Cases for Listen360 Customer Engagement Platform and Medallia Agent Connect

What Are the key features of Listen360 Customer Engagement Platform and Medallia Agent Connect for Engaging Conversational Surveys?

How does Listen360 Customer Engagement Platform and Medallia Agent Connect facilitate Collecting Feedback?


Listen360 Customer Engagement Platform in Action: Unique Use Cases

What benefits does Listen360 Customer Engagement Platform offer for Advertisement?


Medallia Agent Connect in Action: Unique Use Cases

What solutions does Medallia Agent Connect provide for Coaching?

How can Medallia Agent Connect enhance your Performance Management process?

What benefits does Medallia Agent Connect offer for Rating And Review Management?

About

Customer feedback tool to make products and services more meaningful to the customers you serve.

Empower your customer service teams from anywhere

Age

2001

Financials

PRIVATE

SERIES F

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting