Comparison Summary
Introducing Listrak and User.com
Listrak, User.com, Acoustic Campaign, ReSci, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Listrak covers Engagement Management, Lead Analytics, Campaign Management with E-Mail, Helpdesk Management, etc.
User.com focuses on Engagement Management with Chat, Communication Management with E-Mail, Training & Onboarding with E-Mail, Social Media Management with E-Mail, etc.
"Having worked with Listrak previously, I knew they would level us up quickly and provide an immediate ROI. " - Nicole Goldberg
"We found User.com when we were looking to improve our customer support platform, and now we use the software as an All-In-One platform combination for Live Chat, Deals, SMS reminders, saving us tons of time and improving our efforts. " - Tomás Nápoles
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Marketing automation platform that delivers seamless, personalized cross-channel interactions
User.com | Marketing & Sales Automation Software
Age
1999
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
67
54
Total Goals
(we found evidences for)
14
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
-
Improve ROI
-
Acquire customers
-
Enhance customer relationships
-
Scale best practices
-
Increase customer life time value
-
Improve digital and social presence
-
Grow market share
-
Improve efficiency
-
Enter new markets internationally or locally
-
Improve brand engagement
-
Improve consistency
-
Build brand awareness
-
Increase average basket value
- See 11 more
-
Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Grow market share
-
Enter new markets internationally or locally
-
Improve digital and social presence
-
Increase customer life time value
-
Improve internal communications
- See 5 more
Top Channels
Channels Used
-
e-mail
-
chat
-
social media
-
website
-
Facebook
-
newsletter
-
text SMS
-
omnichannel
-
phone calls
-
promotions
-
user generated content
-
blogs
-
Instagram
-
coupons
-
Whatsapp
-
video
- See 13 more
-
e-mail
-
chat
-
social media
-
website
-
Facebook
-
newsletter
-
text SMS
-
omnichannel
-
phone calls
-
promotions
-
user generated content
-
blogs
-
Instagram
-
coupons
-
Whatsapp
-
video
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High