Comparison Summary

LiveAgent: LiveAgent offers simple customer support software for teams. Great customer service is achieved with better help desk tools, and setup takes just 5 minutes.

freshdesk: Freshdesk streamlines customer conversations, automates tasks, and enhances team collaboration for faster issue resolution. Features include multi-channel ticket tracking, email conversion to tickets, and automatic ticket assignment.

logo LiveAgent

Focus area

LiveAgent is better than freshdesk for

Software Failure Risk

  • medium

logo freshdesk

Focus area

freshdesk is better than LiveAgent for

Software Failure Risk

  • medium

LiveAgent and freshdesk: Customer Satisfaction Data

Most deployed common Use Cases for LiveAgent and freshdesk

How can LiveAgent and freshdesk enhance your Helpdesk Management process?

How can LiveAgent and freshdesk optimize your Knowledge Management Workflow?

How does LiveAgent and freshdesk address your Engagement Management Challenges?

How efficiently Does LiveAgent and freshdesk manage your Communication Management?


LiveAgent in Action: Unique Use Cases

How efficiently Does LiveAgent manage your Contact List Management?


freshdesk in Action: Unique Use Cases

How can freshdesk optimize your Customer Feedback Management Workflow?

About

LiveAgent: Help Desk & Live Chat Software

Omnichannel Customer support software

Age

2010

Financials

PRIVATE

SERIES H

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

high

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting