Comparison Summary
This comparison report of LiveAgent vs. HappyFox Help Desk is based on a specific set of business needs and context. The comparison uses 14620 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing LiveAgent and HappyFox Help Desk
LiveAgent, HappyFox Help Desk, Freshservice, freshdesk, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
LiveAgent covers Helpdesk Management with Chat, Knowledge Management with Chat, Engagement Management with Social Media, Contact List Management with Chat, etc.
HappyFox Help Desk focuses on Helpdesk Management, Knowledge Management with User Generated Content, Customer Feedback Management with Website, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
LiveAgent: Help Desk & Live Chat Software
Help Desk Software | Customer Support Software | Support Ticket ...
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
89
42
Total Goals
(we found evidences for)
14
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve ROI
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Improve efficiency
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Scale best practices
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Launch new products
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Grow market share
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Improve visibility
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Improve brand engagement
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Build brand awareness
- See 11 more
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Enhance customer relationships
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Acquire customers
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Improve visibility
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Improve internal communications
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
- See 4 more
Top Channels
Channels Used
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e-mail
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user generated content
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blogs
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chat
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website
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social media
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offline
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point of sale
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phone calls
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mobile
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mobile app
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games
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omnichannel
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Slack
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video
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print media
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magazine
- See 14 more
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e-mail
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user generated content
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blogs
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chat
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website
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social media
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offline
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point of sale
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phone calls
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mobile
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mobile app
-
games
-
omnichannel
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Slack
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video
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print media
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magazine
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
