Comparison Summary

LiveAgent: LiveAgent offers simple customer support software for teams. Great customer service is achieved with better help desk tools, and setup takes just 5 minutes.

Kayako: Kayako is a help desk software platform for personal and connected customer service. Exceptional service is delivered across live chat, email, Facebook, and Twitter in multiple languages.

logo LiveAgent

Focus area

LiveAgent is better than Kayako for

Software Failure Risk

  • medium

logo Kayako

Focus area

Kayako is better than LiveAgent for

Software Failure Risk

  • medium

LiveAgent and Kayako: Customer Satisfaction Data

Most deployed common Use Cases for LiveAgent and Kayako

How can LiveAgent and Kayako enhance your Helpdesk Management process?

What benefits does LiveAgent and Kayako offer for Knowledge Management?

What Are the key features of LiveAgent and Kayako for Engagement Management?

How does LiveAgent and Kayako facilitate Communication Management?


LiveAgent in Action: Unique Use Cases

How does LiveAgent facilitate Contact List Management?


Kayako in Action: Unique Use Cases

How does Kayako facilitate Workflow Management?

About

LiveAgent: Help Desk & Live Chat Software

Help Desk Software Kayako Unified Customer Service Software

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting