Comparison Summary

LiveAgent: LiveAgent offers simple customer support software for teams. Great customer service is achieved with better help desk tools, and setup takes just 5 minutes.

Zoho Desk: Zoho Desk is an online customer service help desk software designed for happier customers and empowered agents. A 15-day free trial is offered for new users.

logo LiveAgent

Focus area

LiveAgent is better than Zoho Desk for

Software Failure Risk

  • medium

logo Zoho Desk

Focus area

Zoho Desk is better than LiveAgent for

Software Failure Risk

  • medium

LiveAgent and Zoho Desk: Customer Satisfaction Data

Most deployed common Use Cases for LiveAgent and Zoho Desk

How efficiently Does LiveAgent and Zoho Desk manage your Helpdesk Management?

How can LiveAgent and Zoho Desk enhance your Knowledge Management process?

What solutions does LiveAgent and Zoho Desk provide for Engagement Management?


LiveAgent in Action: Unique Use Cases

How efficiently Does LiveAgent manage your Contact List Management?

How can LiveAgent optimize your Communication Management Workflow?


Zoho Desk in Action: Unique Use Cases

What solutions does Zoho Desk provide for Workflow Management?

How does Zoho Desk facilitate Customer Feedback Management?

About

LiveAgent: Help Desk & Live Chat Software

Zoho Desk | Customer Service Software for Context-Aware ...

Age

1996

Financials

PRIVATE

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting