Comparison Summary

Livechat: LiveChat is an all-in-one live chat app for e-commerce to support and sell simultaneously. Trusted by over 37,000 businesses, a free trial can be started today.

Intercom: Intercom is the complete AI-first customer service solution, enhancing support teams with AI agents, copilots, ticketing, and phone services. Exceptional customer experiences are delivered efficiently.

logo Livechat

Focus area

Livechat is better than Intercom for

Software Failure Risk

  • low

logo Intercom

Focus area

Intercom is better than Livechat for

Software Failure Risk

  • medium

Livechat and Intercom: Customer Satisfaction Data

Most deployed common Use Cases for Livechat and Intercom

How efficiently Does Livechat and Intercom manage your Helpdesk Management?

What solutions does Livechat and Intercom provide for Engagement Management?

How efficiently Does Livechat and Intercom manage your Communication Management?


Livechat in Action: Unique Use Cases

What Are the key features of Livechat for Contact List Management?

Why is Livechat the best choice for Customer Feedback Management?


Intercom in Action: Unique Use Cases

How efficiently Does Intercom manage your Training & Onboarding?

How efficiently Does Intercom manage your Knowledge Management?

About

LiveChat | Live Chat Software and Help Desk Software

Complete customer communications platform with bots, apps, product tours, and more

Age

2002

Financials

IPO

SERIES D

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting