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LiveHelpNow vs Gist: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LiveHelpNow vs. Gist is based on a specific set of business needs and context. The comparison uses 3909 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LiveHelpNow and Gist

LiveHelpNow, Gist, Userlike, LiveHelpNow Chat Support Suite, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LiveHelpNow covers Helpdesk Management with Chat, Engagement Management with Social Media, Knowledge Management with Chat, Contact List Management with Chat, etc.

Gist focuses on Knowledge Management with E-Mail, Engagement Management with Website, Drip Marketing with E-Mail, Helpdesk Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LiveHelpNow

Focus area

Software Failure Risk

  • low

logo Gist

Focus area

Gist is better than LiveHelpNow for

Software Failure Risk

  • medium

About

LiveHelpNow -Fully integrated customer service suite....

getgist.com - All-in-One Email Marketing Automation, Live ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

64

Total Goals
(we found evidences for)

8

10

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management

engaging and following up


knowledge management


contact list management


sales call management


social media management

social media analytics

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction


generation of new leads



workflow management


loyalty management

track program performance


lifetime value management


sales document management

contract management


training & onboarding


business development



account management


campaign management



lead qualification




rating and review management


content management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Launch new products

  • Increase customer life time value

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Improve ROI

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • chat

  • website

  • social media

  • phone calls

  • mass media

  • offline

  • user generated content

  • blogs

  • games

  • on premises

  • newsletter

  • mobile

  • mobile app

  • Facebook

  • video

  • events

  • trade shows

  • Twitter

  • review sites

  • G2crowd

  • See 18 more
  • e-mail

  • chat

  • website

  • social media

  • phone calls

  • mass media

  • offline

  • user generated content

  • blogs

  • games

  • on premises

  • newsletter

  • mobile

  • mobile app

  • Facebook

  • video

  • events

  • trade shows

  • Twitter

  • review sites

  • G2crowd

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting