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livepro vs Fiix: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of livepro vs. Fiix is based on a specific set of business needs and context. The comparison uses 2510 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing livepro and Fiix

livepro, Fiix, PHPKB Knowledge Management Software, KnowledgeOwl, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

livepro covers Knowledge Management, Engagement Management, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

Fiix focuses on Workflow Management with Website, Helpdesk Management with Video, Engagement Management with Website, Order Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo livepro

Focus area

livepro is better than Fiix for

Software Failure Risk

  • medium

logo Fiix

Focus area

Software Failure Risk

  • low

About

livepro: Customer Experience Knowledge Management

Asset Maintenance Management Software | Fiix

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

41

40

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


training & onboarding


helpdesk management


contact list management


content management


social media management

social media analytics


communication management

sending & publishing communications



lifetime value management


sales call management


workflow management


customer case management


campaign management

campaign analytics


rating and review management




performance management


products & pricelist management


lead qualification



generation of new leads


competitive intelligence


trade show marketing


sales document management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 7 more
  • Scale best practices

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Establish thought leadership

  • See 5 more

Top Channels

Channels Used

  • website

  • mobile

  • e-mail

  • video

  • offline

  • print media

  • magazine

  • on premises

  • mobile app

  • trade shows

  • phone calls

  • user generated content

  • blogs

  • social media

  • newspaper

  • See 12 more
  • website

  • mobile

  • e-mail

  • video

  • offline

  • print media

  • magazine

  • on premises

  • mobile app

  • trade shows

  • phone calls

  • user generated content

  • blogs

  • social media

  • newspaper

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting