Fiix Overview

Fiix, an AI-powered CMMS platform, is trusted by over 4,000 maintenance teams to enhance asset management and performance. Asset maintenance is streamlined using Fiix's software.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Fiix.

Other use cases:

  • Order Management
  • Communication Management
  • Social Media Analytics
  • Generation Of New Leads
  • Products & Pricelist Management
  • Contacts History
  • Performance Management
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Business Priorities

Scale Best Practices and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Fiix.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
  • Establish Thought Leadership
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Fiix Use-Cases and Business Priorities: Customer Satisfaction Data

Fiix works with different mediums / channels such as Website. Mobile. Video etc.

Fiix's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Fiix support capabilities include Phone Support, Email Support, AI Powered, etc. also Fiix analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Here we manage a world congregation and publish an international magazine, "Hinduism Today"...." Peer review by Yoginatha Swami

Fiix, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fiix

Top Industries

  • Food & Beverages
  • Manufacturing
  • Hospitality

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Fiix is popular in Food & Beverages, Manufacturing, and Hospitality and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Fiix Use Cases

What solutions does Fiix provide for Workflow Management?

What benefits does Fiix offer for Helpdesk Management?

What solutions does Fiix provide for Engagement Management?

How can Fiix enhance your Order Management process?

Why is Fiix the best choice for Communication Management?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Fiix solved their Knowledge Management needs. Cuspera uses 1590 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Case Studies

Manufacturing

CASE STUDY Clinton Aluminum

Fiix CMMS helped Clinton Aluminum move from a paper-based system to digital work order management. The new Maintenance Coordinator set up the asset database in Fiix in six months. Staff found the sof...tware easy to use and liked the ability to track parts and supplies. Maintenance requests are now managed efficiently, with tasks assigned to the right people. Users can customize the information they see, making the system user friendly for both managers and technicians.

Oil & Energy

CASE STUDY Liberty Oilfield Services

Fiix helped Liberty Oilfield Services replace a hard-to-use CMMS and outdated pen-and-paper system. The old software made it hard for mechanics to track work and find answers. Fiix offered a user-fri...endly solution that was easy to try and use. The team could now capture all needed maintenance information. Managers found Fiix much easier and more helpful than their previous system.

CASE STUDY Rambler Metals & Mining

Fiix helped Rambler Metals & Mining move from a paper-based system to a cloud-based CMMS. The maintenance team supported two sites and 160 employees on a 24/7 schedule. Before Fiix, shift changes was...ted time on handwritten notes and work orders were tracked on scraps of paper. After implementing Fiix, wrench time increased by 1.5 hours per day. Productivity rose by 8%, with a projected 15% increase in six months. The team now spends less time on paperwork and more time on maintenance.

Food & Beverages

CASE STUDY Scottish Sea Farms

Fiix CMMS helped Scottish Sea Farms improve maintenance control and pass food audits. The company faced frequent audits and needed a way to track machinery and maintenance. They tried Fiix for a mont...h and quickly adopted it across all six facilities. After using Fiix, they achieved a 85% maintenance completion rate and passed six years of food audits without failure. The system made it easy to manage work orders and adapt to changing needs.

CASE STUDY Voltalia

Fiix CMMS helped Voltalia move from Excel to a mobile maintenance solution. The maintenance team needed better KPI tracking and mobile access. With Fiix, they scheduled 14,335 PMs and saw a 100% impr...ovement in measuring KPIs. Technicians found it easy to use and more reliable than spreadsheets. The team now tracks KPIs and organizes work better, leading to improved results.

Manufacturing

CASE STUDY Dunlop Aircraft Tyres Limited

Fiix CMMS helped Dunlop Aircraft Tyres Limited move from reactive to predictive maintenance. The company faced issues with manual processes, lack of on-site engineers, and poor data management. Fiix ...CMMS enabled quick integration, automated daily reports, and better time management. The team saved time by eliminating paper-based tasks. They improved maintenance scheduling, reduced errors, and prevented failures with early risk detection. Access to historical data and proactive reporting led to better resource allocation and root cause analysis.

Frequently Asked Questions(FAQ)

for Fiix

What is Fiix used for?

Fiix is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Efficiency by Workflow Management, Helpdesk Management and Engagement Management .

What are the top features of Fiix?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Fiix.

Who uses Fiix?

Fiix is used by Food & Beverages, Manufacturing and Hospitality among other industries.

What are Fiix alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Fiix.

Where is Fiix located?

Fiix is headquartered at 35 Golden Ave Suite A-201, Toronto, Ontario M6R 2J5, CA.
lightning

Peers used Fiix for workflow management and helpdesk management

Fiix Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (20)
Analytics

4.27/5 ★

Read Reviews (38)
Custom Reports

3.10/5 ★

Read Reviews (267)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (20)
Analytics

4.27/5 ★

Read Reviews (38)
Custom Reports

3.10/5 ★

Read Reviews (267)

Software Failure Risk Guidance

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for Fiix

Overall Risk Meter

Low Medium High

Top Failure Risks for Fiix

Rockwell Automation, Inc. Profile

Company Name

Rockwell Automation, Inc.

HQ Location

35 Golden Ave Suite A-201, Toronto, Ontario M6R 2J5, CA

Employees

101-250

Social

Financials

SERIES C