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livepro vs ProProfs Knowledge Base Software: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of livepro vs. ProProfs Knowledge Base Software is based on a specific set of business needs and context. The comparison uses 1257 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing livepro and ProProfs Knowledge Base Software

livepro, ProProfs Knowledge Base Software, PHPKB Knowledge Management Software, KnowledgeOwl, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

livepro covers Knowledge Management, Engagement Management, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

ProProfs Knowledge Base Software focuses on Knowledge Management with Website, Helpdesk Management with Chat, Collaboration, Content Management with Video, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo livepro

Focus area

livepro is better than ProProfs Knowledge Base Software for

Software Failure Risk

  • medium

logo ProProfs Knowledge Base Software

Focus area

ProProfs Knowledge Base Software is better than livepro for

Software Failure Risk

  • medium

About

livepro: Customer Experience Knowledge Management

Free Knowledge Base Software | Create Online ... - ProProfs

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

29

Total Goals
(we found evidences for)

10

1

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


training & onboarding


helpdesk management


contact list management


content management

content publishing


social media management

social media analytics


communication management

sending & publishing communications



lifetime value management


sales call management


workflow management


customer case management


campaign management

campaign analytics


rating and review management




products & pricelist management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 7 more
  • Improve internal communications

Top Channels

Channels Used

  • video

  • website

  • chat

  • phone calls

  • user generated content

  • blogs

  • games

  • mobile

  • See 5 more
  • video

  • website

  • chat

  • phone calls

  • user generated content

  • blogs

  • games

  • mobile

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting