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LogMeIn Central vs GoTo Resolve: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LogMeIn Central vs. GoTo Resolve is based on a specific set of business needs and context. The comparison uses 2906 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LogMeIn Central and GoTo Resolve

LogMeIn Central belong to a category of solutions that help Reviews and Reputation, whereas GoTo Resolve belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LogMeIn Central covers Helpdesk Management, Sales Document Management, Collaboration, Engagement Management with Website, etc.

GoTo Resolve focuses on Helpdesk Management with Chat, Collaboration, Communication Management with E-Mail, Content Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LogMeIn Central

Focus area

Software Failure Risk

  • low

logo GoTo Resolve

Focus area

Software Failure Risk

  • low

About

LogMeIn Remote Access | Secure Remote Desktop Software

Experience smarter, faster, easier-than-ever IT management and support

Age

2003

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

30

28

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



sales document management

contract management


engagement management



conference call management


rating and review management


workflow management


performance management


customer feedback management

measuring customer satisfaction



communication management

sending & publishing communications


content management


lead qualification

lead qualification: technographic


contact list management




training & onboarding


knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Launch new products

  • Improve stakeholder relations

  • Scale best practices

  • See 3 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • chat

  • offline

  • Slack

  • e-mail

  • mobile

  • website

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • See 9 more
  • phone calls

  • chat

  • offline

  • Slack

  • e-mail

  • mobile

  • website

  • events

  • trade shows

  • on premises

  • user generated content

  • blogs

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting