LogMeIn Central Overview

LogMeIn Central allows remote monitoring and management of devices. Remote access is deployed, systems are kept up-to-date, and routine tasks are automated.

Use Cases

Customers recommend Helpdesk Management, Collaboration, Contract Management, as the business use cases that they have been most satisfied with while using LogMeIn Central.

Other use cases:

  • Engagement Management
  • Groups Management
  • Conference Call Management
  • Rating And Review Management
  • Workflow Management
  • Performance Management
  • Measuring Customer Satisfaction
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using LogMeIn Central.

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Improve Stakeholder Relations
  • Scale Best Practices
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LogMeIn Central Use-Cases and Business Priorities: Customer Satisfaction Data

LogMeIn Central works with different mediums / channels such as Website.

LogMeIn Central's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and LogMeIn Central support capabilities include Email Support, 24/7 Support, Phone Support, etc. also LogMeIn Central analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Amazing software and a must-have for IT staff/helpdesk who support their company's/client's software...." Peer review by Verified Reviewer

LogMeIn Central, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LogMeIn Central

Top Industries

  • Information Technology and Services
  • Computer Software
  • Accounting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

LogMeIn Central is popular in Information Technology And Services, Computer Software, and Accounting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on LogMeIn Central Use Cases

What Are the key features of LogMeIn Central for Helpdesk Management?

How can LogMeIn Central optimize your Collaboration Workflow?

What benefits does LogMeIn Central offer for Contract Management?

Why is LogMeIn Central the best choice for Engagement Management?

How efficiently Does LogMeIn Central manage your Groups Management?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well LogMeIn Central solved their Reviews and Reputation needs. Cuspera uses 1323 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Case Studies

Information Technology and Services

CASE STUDY Helpdesq

Helpdesq is an IT services company. They wanted to give better IT support to their customers. They used LogMeIn Resolve for remote support and management. Their engineers liked the camera-share featu...re the most. This feature helped them improve their service. They also liked the easy-to-use tools and good support from GoTo.

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Non-Profit Organization Management

CASE STUDY A large nonprofit organization

LogMeIn helped a large nonprofit organization improve remote IT support. The nonprofit switched from TeamViewer due to compatibility issues and complex processes. Their IT team of 30 supports over 5,...500 users. LogMeIn gave them faster connections and better user satisfaction. The team also saw increased efficiency in their support operations.

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Information Technology and Services

CASE STUDY Helpdesq

LogMeIn Resolve helps Helpdesq deliver people-focused IT support. The platform's all-in-one remote support and management features make work easier for engineers. Helpdesq values the unique camera-sh...are tool, which improves customer service. Proactive remote monitoring and responsive support from GoTo developers add more value. Helpdesq uses LogMeIn Resolve to support small and medium businesses.

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Financial Services

CASE STUDY Adviser Services Holdings Limited (ASHL Group)

LogMeIn Resolve helped Adviser Services Holdings Limited support its hybrid workforce. The company used the software to provide remote IT support for employees working from anywhere. ASHL Group impro...ved IT support efficiency and effectiveness by consolidating around one solution. The team also added proactive endpoint monitoring and fault diagnosis to keep devices running well. The Head of IT says the IT team could not work as well without LogMeIn Resolve.

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Information Technology and Services

CASE STUDY Telecom Technicians, Inc.

LogMeIn Resolve helped Telecom Technicians, Inc. cut their tech stack by 80%. The company reduced IT spending by nearly 70%. Sam Kauffmann, IT manager, increased his capacity to support customers by ...50%. TTI now manages both company and customer equipment more easily. LogMeIn Resolve replaced multiple IT support tools with one solution.

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Information Technology and Services

CASE STUDY Telecom Technicians, Inc.

Telecom Technicians, Inc. had trouble managing and monitoring both company and customer equipment. They used many IT support and management tools, which made things hard and costly. They switched to ...LogMeIn Resolve in December 2022. This helped them cut the number of tools by 80%. They reduced IT spending by nearly 70%. Their IT manager could support 50% more customers.

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Frequently Asked Questions(FAQ)

for LogMeIn Central

What is LogMeIn Central used for?

LogMeIn Central is a Reviews and Reputation Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Helpdesk Management, Collaboration and Contract Management .

What are the top features of LogMeIn Central?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of LogMeIn Central.

Who uses LogMeIn Central?

LogMeIn Central is used by Information Technology And Services, Computer Software and Accounting among other industries.

What are LogMeIn Central alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for LogMeIn Central.

Where is LogMeIn Central located?

LogMeIn Central is headquartered at 320 Summer Street, Boston, MA 02210.
lightning

Peers used LogMeIn Central for helpdesk management and collaboration

LogMeIn Central Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Custom Reports

3.95/5 ★

Read Reviews (69)
Analytics

3.54/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Custom Reports

3.95/5 ★

Read Reviews (69)
Analytics

3.54/5 ★

Read Reviews (19)

Software Failure Risk Guidance

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for LogMeIn Central

Overall Risk Meter

Low Medium High

Top Failure Risks for LogMeIn Central

Logmein Inc News

Product

GoTo Introduces New AI, Automation, and Management Features to Bolster IT Productivity and Business Value - Business Wire

GoTo introduces new AI, automation, and management features to enhance IT productivity and business value.

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Logmein Inc Profile

Company Name

Logmein Inc

Company Website

//logmein.com

Year Founded

2003

HQ Location

320 Summer Street, Boston, MA 02210

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO