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LoyaltyLion vs iVend Loyalty: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for LoyaltyLion low Failure Risk for iVend Loyalty low
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Comparison Summary

This comparison report of LoyaltyLion vs. iVend Loyalty is based on a specific set of business needs and context. The comparison uses 2669 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyLion and iVend Loyalty

LoyaltyLion, iVend Loyalty, smile.io, Annex Cloud, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyLion covers Loyalty Management, Engagement Management with Offline, Lifetime Value Management with Offline, Social Media Management with Social Media, etc.

iVend Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Sales Incentive Management with Promotions, Merchandising with Offline, etc.

"We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use " - Sarah Dawson

"With iVend Retail, we have reduced time management for our retail processes in a dramatic way. For instance, the process of stock requisition from stores took 3 to 4 days with our legacy system, whereas with iVend Retail stock transfer requisition s...tarts at the store and is created in our SAP ERP instantly, making it much easier for us to track inventory. Prior to using iVend Retail and iMatrix, creation of items and variations took hours and now is completed in minutes. " - Joan Puig

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyLion

Focus area

LoyaltyLion is better than iVend Loyalty for

Software Failure Risk

  • low

logo iVend Loyalty

Focus area

Software Failure Risk

  • low

About

Data-driven engagement and online loyalty platform for ecommerce

A flexible points & rewards management application on digitally or on a card

Age

2012

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

34

Total Goals
(we found evidences for)

15

9

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (543)

Read Reviews (75)

customise loyalty program

Read Reviews (79)

Read Reviews (8)

create engagement based loyalty

Read Reviews (31)

Read Reviews (1)

engagement management

Read Reviews (171)

Read Reviews (15)

engaging and following up

Read Reviews (116)

Read Reviews (7)

lifetime value management

Read Reviews (37)

Read Reviews (1)

social media management

Read Reviews (28)

Read Reviews (2)

scheduling post to social media

Read Reviews (12)

Read Reviews (0)

engaging on social media

Read Reviews (6)

Read Reviews (0)

social media analytics

Read Reviews (5)

Read Reviews (2)

managing social media account

Read Reviews (3)

Read Reviews (0)

communication management

Read Reviews (22)

Read Reviews (0)

sending & publishing communications

Read Reviews (22)

Read Reviews (0)

customer case management

Read Reviews (19)

Read Reviews (1)

campaign management

Read Reviews (16)

Read Reviews (1)

rating and review management

Read Reviews (15)

Read Reviews (1)

advocacy management

Read Reviews (12)

Read Reviews (0)

training & onboarding

Read Reviews (12)

Read Reviews (0)

sales incentive management

Read Reviews (9)

Read Reviews (5)

discount management

Read Reviews (9)

Read Reviews (2)

trade show marketing

Read Reviews (8)

Read Reviews (3)

sales document management

Read Reviews (6)

Read Reviews (0)

helpdesk management

Read Reviews (6)

Read Reviews (0)

generation of new leads

Read Reviews (5)

Read Reviews (1)

workflow management

Read Reviews (5)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (0)

referral management

Read Reviews (4)

Read Reviews (0)

content management

Read Reviews (4)

Read Reviews (0)

personalized marketing

Read Reviews (3)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (3)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

promotion management

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Improve brand engagement

  • Increase customer life time value

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Increase average basket value

  • Launch new products

  • Enter new markets internationally or locally

  • Improve internal communications

  • See 12 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting