LoyaltyLion Overview

LoyaltyLion's data-driven engagement app helps ecommerce brands create unique loyalty strategies. Loyalty and rewards programs are enhanced to differentiate brands effectively.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Lifetime Value Management, as the business use cases that they have been most satisfied with while using LoyaltyLion.

Other use cases:

  • Social Media Management
  • Sending & Publishing Communications
  • Customer Case Management
  • Campaign Management
  • Rating And Review Management
  • Advertisement
  • Advocacy Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using LoyaltyLion.

Other priorities:

  • Improve Consistency
  • Improve Brand Engagement
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Scale Best Practices
  • Grow Market Share
  • Improve Digital And Social Presence
  • Increase Average Basket Value
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
See all business priorities See less business priorities

LoyaltyLion Use-Cases and Business Priorities: Customer Satisfaction Data

LoyaltyLion works with different mediums / channels such as Offline. Point Of Sale. Social Media etc.

LoyaltyLion's features include Gamification, Rewards, Micro Customer Segmenting, etc. and LoyaltyLion support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also LoyaltyLion analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’re thrilled to have LoyaltyLion on board as one of our first Shopify Plus partners to build a connector – they’ve really shown the countless possibilities and ideas they enable" - Katie Cerar

LoyaltyLion, smile.io, Annex Cloud, Zinrelo Loyalty Rewards Program, Marsello, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LoyaltyLion

Top Industries

  • Apparel & Fashion
  • Consumer Goods
  • Health, Wellness and Fitness

Popular in

  • Mid Market
  • Small Business
  • Enterprise

LoyaltyLion is popular in Apparel & Fashion, Consumer Goods, and Health, Wellness And Fitness and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on LoyaltyLion Use Cases

What makes LoyaltyLion ideal for Loyalty Management?

Why is LoyaltyLion the best choice for Engagement Management?

What solutions does LoyaltyLion provide for Lifetime Value Management?

How does LoyaltyLion facilitate Social Media Management?

How can LoyaltyLion enhance your Sending & Publishing Communications process?

35+ more Business Use Cases

81 buyers and buying teams have used Cuspera to assess how well LoyaltyLion solved their Customer Loyalty Management needs. Cuspera uses 2264 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
LoyaltyLion testimonial

Katie Cerar

Product Manager

Shopify
We’re thrilled to have LoyaltyLion on board as one of our first Shopify Plus partners to build a connector – they’ve really shown the countless possibilities and ideas they enable Testimonial By Katie Cerar
LoyaltyLion testimonial

Sarah Dawson

Head of Online

Astrid & Miyu
We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use Testimonial By Sarah Dawson
LoyaltyLion testimonial

Michelle Cordeiro

Founder & CEO

Lively
Maintaining a customized and consistent brand experience was extremely important for our loyalty program. LoyaltyLion has provided an extremely easy backend to make this possible and has allowed us to make our program user-friendly. Testimonial By Michelle Cordeiro
CUSTOMERS TESTIMONIALS
LoyaltyLion testimonial

Katie Cerar

Product Manager

Shopify
We’re thrilled to have LoyaltyLion on board as one of our first Shopify Plus partners to build a connector – they’ve really shown the countless possibilities and ideas they enable Testimonial By Katie Cerar
LoyaltyLion testimonial

Sarah Dawson

Head of Online

Astrid & Miyu
We have really enjoyed working with LoyaltyLion over the past year. The program has helped improve our site’s user experience and our customers find the program really easy to use Testimonial By Sarah Dawson
LoyaltyLion testimonial

Michelle Cordeiro

Founder & CEO

Lively
Maintaining a customized and consistent brand experience was extremely important for our loyalty program. LoyaltyLion has provided an extremely easy backend to make this possible and has allowed us to make our program user-friendly. Testimonial By Michelle Cordeiro

Case Studies

COMPANY INDUSTRY CASE STUDIES
LoyaltyLion case study

LIVELY
Health, Wellness and Fitness
Health, Wellness and Fitness
Case Study LIVELY

How LIVELY's loyalty program increased its customer lifetime value by 39%

Read More
LoyaltyLion case study

The Chive
NA
CASE STUDY The Chive

Increased Customer Spend By 6% And Improved Customer Retention By 10%

Read More
LoyaltyLion case study

Cupshe
Apparel & Fashion
Apparel & Fashion
Case Study Cupshe

Cupshe's loyalty program increased its member spend by 40%

Read More

Video

Introduction to LoyaltyLion

Video Thumbnail

Frequently Asked Questions(FAQ)

for LoyaltyLion

What is LoyaltyLion?

LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Its customer engagement platform helps small to large sized e-commerce businesses create custom loyalty programs. It allows merchants to manage customers, marketing campaigns, retention and spend rates, rewards, referrals, integrations, communication and more.

LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.

Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.

What is LoyaltyLion used for?

LoyaltyLion is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Engagement Management and Lifetime Value Management .

What are the top features of LoyaltyLion?

Gamification, Rewards and Micro customer segmenting are some of the top features of LoyaltyLion.

Who uses LoyaltyLion?

LoyaltyLion is used by Apparel & Fashion, Consumer Goods and Health, Wellness And Fitness among other industries.

What are LoyaltyLion alternatives?

Smile.Io, Annex Cloud, Zinrelo Loyalty Rewards Program and Marsello are popular alternatives for LoyaltyLion.

Where is LoyaltyLion located?

LoyaltyLion is headquartered at 28 Hatton Garden, London, England EC1N 8, GB.
lightning

Peers used LoyaltyLion for loyalty management and engagement management

LoyaltyLion Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.79/5 ★

Read Reviews (34)
Custom Reports

4.76/5 ★

Read Reviews (174)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.79/5 ★

Read Reviews (34)
Custom Reports

4.76/5 ★

Read Reviews (174)

Software Failure Risk Guidance

?

for LoyaltyLion

Overall Risk Meter

Low Medium High

Top Failure Risks for LoyaltyLion

LoyaltyLion Feeds

The cost of building a successful loyalty program

Customer loyalty is the golden goose of any ecommerce brand, and the best way to ensure a steady stream…

The post The cost of building a successful loyalty program appeared first on LoyaltyLion.

13/06/2024 - source

Lessons in Beauty Loyalty with Ethique

The beauty industry on Shopify is a thriving and competitive market, with thousands of stores vying for customer attention.…

The post Lessons in Beauty Loyalty with Ethique appeared first on LoyaltyLion.

11/06/2024 - source

The most common loyalty questions answered

We had such a great time at our 2024 Loyalty Connect event, and our favorite part was seeing so…

The post The most common loyalty questions answered appeared first on LoyaltyLion.

04/06/2024 - source

LoyaltyLion Profile

Company Name

LoyaltyLion

Company Website

https://loyaltylion.com/

Year Founded

2012

HQ Location

28 Hatton Garden, London, England EC1N 8, GB

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A