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LoyaltyTrac® vs CityGro loyalty & marketing platform: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LoyaltyTrac® vs. CityGro loyalty & marketing platform is based on a specific set of business needs and context. The comparison uses 308 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyTrac® and CityGro loyalty & marketing platform

LoyaltyTrac®, and CityGro loyalty & marketing platform belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyTrac® covers Loyalty Management, Helpdesk Management, Social Media Management, Sales Incentive Management, etc.

CityGro loyalty & marketing platform focuses on Loyalty Management, Engagement Management, Social Media Management with Social Media, Communication Management with Social Media, etc.

"Customer-pay revenue is up 30% this year over last year and last year was our best CP year ever! My gross profit per month has doubled while on the LoyaltyTrac program " - Tom Kashman

"With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us acc...ess to how often our customers visit and allows us to send them offers accordingly " - Jeff Sadler

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyTrac®

Focus area

Software Failure Risk

  • medium

logo CityGro loyalty & marketing platform

Focus area

Software Failure Risk

  • medium

About

LoyaltyTrac Rewards Program for maximum ease-of-use and profitability

Digital Loyalty & Rewards | Digital Punch Cards | CityGro

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

16

20

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


helpdesk management


social media management

social media analytics


sales document management



redemption management


sales incentive management


lifetime value management


engaging and following up


engagement management

engaging and following up


sending & publishing communications


communication management

sending & publishing communications


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • mobile

  • offline

  • trade shows

  • on premises

  • phone calls

  • See 5 more
  • website

  • social media

  • e-mail

  • mobile

  • offline

  • trade shows

  • on premises

  • phone calls

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting