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LoyaltyTrac® vs Eber: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for LoyaltyTrac® medium Failure Risk for Eber medium
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Comparison Summary

This comparison report of LoyaltyTrac® vs. Eber is based on a specific set of business needs and context. The comparison uses 277 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyTrac® and Eber

LoyaltyTrac®, and Eber belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyTrac® covers Loyalty Management, Helpdesk Management, Social Media Management, Sales Incentive Management, etc.

Eber focuses on Loyalty Management with Offline, Social Media Management with Text SMS, Communication Management with Promotions, Sales Incentive Management, etc.

"We were looking for an advantage against other dealers, to keep our customers returning here, increasing their service visit count and amount of their service dollar they spend with us. Because of LoyaltyTrac, our service visitations more than doubl...ed and customer-pay spend increased from $207 to $222 per repair order " - Roy Reynolds

"Very responsive team, always willing to make the best of the projects. My favourite part of the experience is how open Eber is to develop new integrations and find the best way to deploy the infrastructure. " - Tomas Lucena

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyTrac®

Focus area

Software Failure Risk

  • medium

logo Eber

Focus area

Software Failure Risk

  • medium

About

LoyaltyTrac Rewards Program for maximum ease-of-use and profitability

Eber | platform for retailers to grow business one member at a time by delivering excellent consumer

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

16

15

Total Goals
(we found evidences for)

5

5

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (27)

Read Reviews (18)

customise loyalty program

Read Reviews (1)

Read Reviews (4)

helpdesk management

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (11)

social media analytics

Read Reviews (2)

Read Reviews (11)

sales document management

Read Reviews (2)

Read Reviews (0)

upselling

Read Reviews (2)

Read Reviews (0)

redemption management

Read Reviews (2)

Read Reviews (0)

sales incentive management

Read Reviews (2)

Read Reviews (4)

sending & publishing communications

Read Reviews (0)

Read Reviews (11)

communication management

Read Reviews (0)

Read Reviews (11)

sending & publishing communications

Read Reviews (0)

Read Reviews (11)

engaging and following up

Read Reviews (0)

Read Reviews (2)

engagement management

Read Reviews (0)

Read Reviews (2)

engaging and following up

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • See 2 more

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Launch new products

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • text SMS

  • promotions

  • mobile

  • mobile app

  • offline

  • point of sale

  • coupons

  • omnichannel

  • See 6 more

  • e-mail

  • text SMS

  • promotions

  • mobile

  • mobile app

  • offline

  • point of sale

  • coupons

  • omnichannel

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting