Comparison Summary
This comparison report of Loyalzoo vs. Annex Cloud is based on a specific set of business needs and context. The comparison uses 3901 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Loyalzoo and Annex Cloud
Loyalzoo, Annex Cloud, smile.io, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Loyalzoo covers Loyalty Management, Helpdesk Management, Sales Document Management, Communication Management with E-Mail, etc.
Annex Cloud focuses on Loyalty Management with Omnichannel, Customer Engagement with In-Store Loyalty, Social And Behavioral Loyalty with Social Loyalty, Referral Management, etc.
"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! " - Sarah Medcalf
"The Annex Cloud team made implementation easy. They are experts in customer loyalty and helped us structure our rewards program based upon our customers' shopping behavior and known best practices. They are friendly, responsive, and extremely deadli...ne-oriented. I wouldn't hesitate to recommend them. " - Jeff Johnston
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Digital loyalty card service for independent retailers to drive customers back
An Enterprise Customer Retention Solution that Accelerates Growth
Age
2013
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
32
50
Total Goals
(we found evidences for)
12
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve consistency
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Scale best practices
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Improve brand engagement
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Build brand awareness
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve internal communications
- See 9 more
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Improve ROI
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Increase average basket value
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Increase customer life time value
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Improve brand engagement
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Scale best practices
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Acquire customers
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Increase sales & revenue
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Build brand awareness
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Improve digital and social presence
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Improve efficiency
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Grow market share
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Enhance customer relationships
- See 9 more
Top Channels
Channels Used
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social media
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omnichannel
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offline
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point of sale
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e-mail
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promotions
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phone calls
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website
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user generated content
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blogs
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video
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mobile
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coupons
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on premises
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Facebook
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Instagram
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mobile app
- See 14 more
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social media
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omnichannel
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offline
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point of sale
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e-mail
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promotions
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phone calls
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website
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user generated content
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blogs
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video
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mobile
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coupons
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on premises
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Facebook
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Instagram
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mobile app
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
