Annex Cloud Overview

Annex-Cloud's Social Loyalty rewards customers for social media engagement, encouraging behaviors that boost visibility and reach. Customer interactions are incentivized for better brand promotion.

Use Cases

Customers recommend Loyalty Management, Customer Engagement, Social And Behavioral Loyalty, as the business use cases that they have been most satisfied with while using Annex Cloud.

Other use cases:

  • Referral Management
  • Advertisement
  • Rating And Review Management
  • Sales Incentive Management
  • Campaign Management
  • Customer Success Management
  • Lead Engagement
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Business Priorities

Improve ROI and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Annex Cloud.

Other priorities:

  • Increase Customer Life Time Value
  • Drive Brand Advocacy
  • Adopt Loyalty Best Practices
  • Acquire Customers
  • Drive Sales Growth
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Grow Market Share
  • Enhance Customer Relationships
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Annex Cloud Use-Cases and Business Priorities: Customer Satisfaction Data

Annex Cloud works with different mediums / channels such as Omnichannel. In-Store Loyalty. Point Of Sale etc.

Annex Cloud's features include Rewards, Dashboard, Gamification, etc. and Annex Cloud support capabilities include Email Support, Chat Support, Phone Support, etc. also Annex Cloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"The Annex Cloud team made implementation easy. They are experts in customer loyalty and helped us structure our rewards program based upon our customers' shopping behavior and known best practices. They are friendly, responsive, and extremely deadli...ne-oriented. I wouldn't hesitate to recommend them." - Jeff Johnston

Annex Cloud, LoyaltyLion, smile.io, Zinrelo Loyalty Rewards Program, Kangaroo Rewards, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Annex Cloud

Top Industries

  • Retail
  • Consumer Goods
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Annex Cloud is popular in Retail, Consumer Goods, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Annex Cloud Use Cases

How does Annex Cloud facilitate Loyalty Management?

How can Annex Cloud enhance your Customer Engagement process?

How does Annex Cloud facilitate Social And Behavioral Loyalty?

How can Annex Cloud optimize your Referral Management Workflow?

29+ more Business Use Cases

69 buyers and buying teams have used Cuspera to assess how well Annex Cloud solved their Customer Loyalty Management needs. Cuspera uses 2617 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Annex Cloud testimonial

Jeff Johnston

Marketing Manager

Marine Depot
The Annex Cloud team made implementation easy. They are experts in customer loyalty and helped us structure our rewards program based upon our customers' shopping behavior and known best practices. They are friendly, responsive, and extremely deadline-oriented. I wouldn't hesitate to recommend them. Testimonial By Jeff Johnston
CUSTOMERS TESTIMONIALS
Annex Cloud testimonial

Jeff Johnston

Marketing Manager

Marine Depot
The Annex Cloud team made implementation easy. They are experts in customer loyalty and helped us structure our rewards program based upon our customers' shopping behavior and known best practices. They are friendly, responsive, and extremely deadline-oriented. I wouldn't hesitate to recommend them. Testimonial By Jeff Johnston

Case Studies

COMPANY INDUSTRY CASE STUDIES
Annex Cloud case study

Melissa & Doug
Consumer Goods
Consumer Goods
Case Study Melissa & Doug

Annex Cloud’s Customer Success team have worked with us closely to deliver success, offering wonderful guidance and support, and we’re excited for the next phase of our work together.

Read More
Annex Cloud case study

Melissa & Doug
Consumer Goods
Consumer Goods
Case Study Melissa & Doug

Annex Cloud’s custom solutions and support were excellent during the implementation process and post-launch. Their solutions are promoting engagement, loyalty, and retention, and most importantly are driving results. The scalability of their solutions will continue to allow us to take our marketing... strategies to the next level.

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Annex Cloud case study

Melissa & Doug
Consumer Goods
Consumer Goods
Case Study Melissa & Doug

Working with Annex Cloud has been a big success and a pleasure. Their Visual Commerce implementation was quick and easy. Annex Cloud’s Customer Success Team worked directly with our system integrator to ensure that our launch was seamless. The dashboards are really easy to use and we are seeing an ...impressive conversion rate.

Read More

Video

Annex Cloud Customer Marketing Platform

Video Thumbnail

Frequently Asked Questions(FAQ)

for Annex Cloud

What is Annex Cloud?

Annex Cloud is a customer marketing software which provides customer loyalty, referral marketing and user generated content software solutions to help brands and retailers engage with their customers one-to-one.

It provides a customer marketing solution which are delivered online, in-store and app-based functionality for companies to engage with their customers and motivate them to choose their brand.

Key features in Annex Cloud includes: Customer Loyalty Cloud, Referral Marketing cloud and User Generated Content Cloud. Customer loyalty cloud comprises of customer loyalty, online, omni-channel, and paid membership loyalty. Referral Marketing Cloud comprises 'refer a friend', influencer marketing, and contest. User Generated Content cloud includes user generated content, visual commerce, ratings and reviews and questions & answers, which are helpful to increase conversion and enhance customer insights

What is Annex Cloud used for?

Annex Cloud is a Customer Loyalty Management Software mainly used by its customers to Improve ROI and Increase Average Basket Value by Loyalty Management, Customer Engagement and Social And Behavioral Loyalty .

What are the top features of Annex Cloud?

Rewards, Dashboard and Gamification are some of the top features of Annex Cloud.

Who uses Annex Cloud?

Annex Cloud is used by Retail, Consumer Goods and Internet among other industries.

What are Annex Cloud alternatives?

LoyaltyLion, Smile.Io, Zinrelo Loyalty Rewards Program and Kangaroo Rewards are popular alternatives for Annex Cloud.

Where is Annex Cloud located?

Annex Cloud is headquartered at Playa Vista, Los Angeles.
lightning

Peers used Annex Cloud for loyalty management and customer engagement

Annex Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (96)
Custom Reports

4.47/5 ★

Read Reviews (199)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (3)
Analytics

4.80/5 ★

Read Reviews (96)
Custom Reports

4.47/5 ★

Read Reviews (199)

Software Failure Risk Guidance

?

for Annex Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for Annex Cloud

Annex Cloud News

OneView and Annex Cloud Align to Enhance Loyalty at Every Point of Sale - PR Newswire

OneView and Annex Cloud partner to improve customer loyalty at various sales points.

13/11/2024 - source

Annex Cloud Profile

Company Name

Annex Cloud

Company Website

https://www.annexcloud.com/

HQ Location

Playa Vista, Los Angeles

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE