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Loyalzoo vs CrowdTwist: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Loyalzoo medium Failure Risk for CrowdTwist medium
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Comparison Summary

This comparison report of Loyalzoo vs. CrowdTwist is based on a specific set of business needs and context. The comparison uses 1950 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Loyalzoo and CrowdTwist

Loyalzoo, CrowdTwist, smile.io, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Loyalzoo covers Loyalty Management, Helpdesk Management, Sales Document Management, Communication Management with E-Mail, etc.

CrowdTwist focuses on Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.

"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! " - Sarah Medcalf

"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. " - Kellen Fitzgerald

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Loyalzoo

Focus area

Software Failure Risk

  • medium

logo CrowdTwist

Focus area

CrowdTwist is better than Loyalzoo for

Software Failure Risk

  • medium

About

Digital loyalty card service for independent retailers to drive customers back

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

Age

2013

1977

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

32

34

Total Goals
(we found evidences for)

12

10

Top Processes

Evidences indicate better relative satisfaction

loyalty management

Read Reviews (276)

Read Reviews (133)

customise loyalty program

Read Reviews (35)

Read Reviews (38)

identify target customers

Read Reviews (5)

Read Reviews (4)

helpdesk management

Read Reviews (60)

Read Reviews (1)

sales document management

Read Reviews (25)

Read Reviews (7)

digital signature

Read Reviews (24)

Read Reviews (1)

communication management

Read Reviews (12)

Read Reviews (0)

sending & publishing communications

Read Reviews (12)

Read Reviews (0)

cross selling

Read Reviews (8)

Read Reviews (0)

engagement management

Read Reviews (6)

Read Reviews (112)

engaging and following up

Read Reviews (5)

Read Reviews (82)

contact list management

Read Reviews (4)

Read Reviews (0)

lifetime value management

Read Reviews (4)

Read Reviews (6)

social media marketing

Read Reviews (3)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (1)

Read Reviews (2)

campaign management

Read Reviews (1)

Read Reviews (10)

content management

Read Reviews (1)

Read Reviews (4)

social media analytics

Read Reviews (0)

Read Reviews (5)

managing social media account

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (10)

social media analytics

Read Reviews (0)

Read Reviews (5)

managing social media account

Read Reviews (0)

Read Reviews (3)

segmentation and targeting

Read Reviews (0)

Read Reviews (6)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (2)

sales incentive management

Read Reviews (0)

Read Reviews (2)

discount management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve internal communications

  • See 9 more

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase customer life time value

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • See 7 more

Top Channels

Channels Used

  • omnichannel

  • social media

  • promotions

  • website

  • offline

  • user generated content

  • coupons

  • on premises

  • blogs

  • point of sale

  • video

  • See 8 more

  • omnichannel

  • social media

  • promotions

  • website

  • offline

  • user generated content

  • coupons

  • on premises

  • blogs

  • point of sale

  • video

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting