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Loyalzoo vs iVend Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Loyalzoo vs. iVend Loyalty is based on a specific set of business needs and context. The comparison uses 1689 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Loyalzoo and iVend Loyalty

Loyalzoo, iVend Loyalty, smile.io, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Loyalzoo covers Loyalty Management, Helpdesk Management, Sales Document Management, Communication Management with E-Mail, etc.

iVend Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Sales Incentive Management with Promotions, Merchandising with Offline, etc.

"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! " - Sarah Medcalf

"Our focus presently is to optimise our business and we are always open to opportunities to grow Evergreen Health Foods. With TRC Solutions, we have a partner who will provide the support we need and evolve with us. TRC helped us chose SAP Business O...ne and iVend Retail as a proven, robust and secure systems that also provides significant flexibility " - Marie Guthrie

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Loyalzoo

Focus area

Loyalzoo is better than iVend Loyalty for

Software Failure Risk

  • medium

logo iVend Loyalty

Focus area

iVend Loyalty is better than Loyalzoo for

Software Failure Risk

  • low

About

Digital loyalty card service for independent retailers to drive customers back

A flexible points & rewards management application on digitally or on a card

Age

2013

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

34

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


helpdesk management


sales document management


communication management

sending & publishing communications



engagement management

engaging and following up


contact list management


lifetime value management


social media marketing


customer feedback management


promotion management


sales incentive management



trade show marketing


social media analytics


social media management

social media analytics


discount management



competitive intelligence


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve internal communications

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more
  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting