Comparison Summary
This comparison report of Loyalzoo vs. Poket Loyalty Program Software is based on a specific set of business needs and context. The comparison uses 1613 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Loyalzoo and Poket Loyalty Program Software
Loyalzoo, Poket Loyalty Program Software, smile.io, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Loyalzoo covers Loyalty Management, Helpdesk Management, Sales Document Management, Communication Management with E-Mail, etc.
Poket Loyalty Program Software focuses on Loyalty Management, Campaign Management, Engagement Management, Customer Feedback Management with Promotions, etc.
"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! " - Sarah Medcalf
"We have chosen Poket after a few meet up and they have shown professionalism and confidence to handle loyalty programme for our needs which are 30 outlets in Malaysia. We worked closely with the team in Singapore from Malaysia. No issues in communic...ation. Pricing was also within our budget to work with. The backend portal is user-friendly and interfaces for customer app is simple and easy to use. we launched the app nationwide in June and work on the next phase bringing more value to our customers. " - Khoo Juan Lyn
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Loyalzoo
Focus area
Loyalzoo is better than Poket Loyalty Program Software for
Software Failure Risk
Poket Loyalty Program Software
Focus area
Poket Loyalty Program Software is better than Loyalzoo for
Software Failure Risk
About
Digital loyalty card service for independent retailers to drive customers back
Powerful tools to engage and excite customers
Age
2013
Financials
SEED
SERIES B
Business Need
Total Processes
(we found evidences for)
32
23
Total Goals
(we found evidences for)
12
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve consistency
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Scale best practices
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Improve brand engagement
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Build brand awareness
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve internal communications
- See 9 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve brand engagement
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Improve consistency
- See 2 more
Top Channels
Channels Used
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promotions
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coupons
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user generated content
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blogs
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offline
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point of sale
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website
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phone calls
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mobile
- See 6 more
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promotions
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coupons
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user generated content
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blogs
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offline
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point of sale
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website
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phone calls
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mobile
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High