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Loyalzoo vs Touchpoint: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Loyalzoo vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 2621 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Loyalzoo and Touchpoint

Loyalzoo, Touchpoint, smile.io, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Loyalzoo covers Loyalty Management, Helpdesk Management, Sales Document Management, Communication Management with E-Mail, etc.

Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Loyalzoo

Focus area

Loyalzoo is better than Touchpoint for

Software Failure Risk

  • medium

logo Touchpoint

Focus area

Software Failure Risk

  • medium

About

Digital loyalty card service for independent retailers to drive customers back

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Age

2013

Financials

SEED

SERIES B

Business Need

Total Processes
(we found evidences for)

32

33

Total Goals
(we found evidences for)

12

4

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


helpdesk management


sales document management


communication management

sending & publishing communications



engagement management

engaging and following up


contact list management


lifetime value management


social media marketing


customer feedback management



payment management


campaign management


membership management



training & onboarding



touchpoint management


generation of new leads



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve internal communications

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more
  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting