Comparison Summary
This comparison report of M-files vs. Newgen OmniDocs Contextual Content Services (ECM) is based on a specific set of business needs and context. The comparison uses 7031 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing M-files and Newgen OmniDocs Contextual Content Services (ECM)
M-files, Newgen OmniDocs Contextual Content Services (ECM), DocuWare, Alfresco ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
M-files covers Workflow Management, Sales Document Management, Content Management, Collaboration, etc.
Newgen OmniDocs Contextual Content Services (ECM) focuses on Content Management with Omnichannel, Engagement Management with Omnichannel, Sales Document Management, Collaboration with Mobile, etc.
"The best way I could describe life before M-Files is, it was pot luck if you wanted to find a document. Now we have people going ‘oh, I can suddenly find this!’. And in terms of service delivery, if you do not have to spend time in front of a screen... searching for information, you have got time to speak to your customers. " - Kristin McIntosh
"We at Infomedia have been using Newgen's BPM, ECM platforms at our Finance Shared Services platform for Telkom Indonesia Group and it has been really helpful for us during the pandemic COVID-19 situation. We've been able to maintain business continu...ity despite of WFH situation. All the documents that we require are available anywhere, anytime. With Newgen's implementation we have been able to " - Tri Indra Basoeki
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Newgen OmniDocs Contextual Content Services (ECM)
Focus area
Newgen OmniDocs Contextual Content Services (ECM) is better than M-files for
Software Failure Risk
About
Intelligent Information Management Solutions
Anytime-anywhere content access and document management
Age
2001
Financials
SERIES B
IPO
Business Need
Total Processes
(we found evidences for)
67
72
Total Goals
(we found evidences for)
16
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Enter new markets internationally or locally
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Acquire customers
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Improve ROI
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Improve efficiency
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Improve internal communications
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Improve digital and social presence
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Scale best practices
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Grow market share
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Increase sales & revenue
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Establish thought leadership
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Improve visibility
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Improve stakeholder relations
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Manage risk
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Improve consistency
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Launch new products
- See 13 more
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Enhance customer relationships
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Manage risk
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Improve ROI
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Increase sales & revenue
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Acquire customers
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Improve visibility
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Establish thought leadership
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve digital and social presence
- See 10 more
Top Channels
Channels Used
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omnichannel
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social media
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user generated content
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blogs
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mobile
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video
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mobile app
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Twitter
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out of home
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brochure
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e-mail
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phone calls
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website
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chat
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offline
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text SMS
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point of sale
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games
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on premises
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Facebook
- See 17 more
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omnichannel
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social media
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user generated content
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blogs
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mobile
-
video
-
mobile app
-
Twitter
-
out of home
-
brochure
-
e-mail
-
phone calls
-
website
-
chat
-
offline
-
text SMS
-
point of sale
-
games
-
on premises
-
Facebook
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
