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M-files vs Zoho Docs: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of M-files vs. Zoho Docs is based on a specific set of business needs and context. The comparison uses 4561 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing M-files and Zoho Docs

M-files, Zoho Docs, DocuWare, Alfresco ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

M-files covers Workflow Management, Sales Document Management, Content Management, Collaboration, etc.

Zoho Docs focuses on Collaboration, Sales Document Management, Content Management, Sales Call Management with Phone Calls, etc.

"The lack of collaboration between offices and functions is now a thing of the past. M-Files has been an important tool in solving this problem. " - Ian Norman

"We needed to use a cloud solution to share documents with all employees, since we used the Zoho suite, we turned to Workdrive to set up the sharing solution. " - Julien Petitjean

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo M-files

Focus area

M-files is better than Zoho Docs for

Software Failure Risk

  • low

logo Zoho Docs

Focus area

Software Failure Risk

  • low

About

Intelligent Information Management Solutions

Online File Management Software & Document Repository | Zoho Docs

Age

2001

1996

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

67

42

Total Goals
(we found evidences for)

16

7

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

contract management

proposal & quote management


searching for content



communication management

sending & publishing communications


engagement management

engaging and following up


competitive intelligence


training & onboarding


contact list management


compliance & governance


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


products & pricelist management


opportunity management





social media management

social media analytics



helpdesk management


generation of new leads



courses & assessment

track learning progress


business development


performance management


sales call management


rating and review management


subscription management


conference call management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve digital and social presence

  • Scale best practices

  • Grow market share

  • Increase sales & revenue

  • Establish thought leadership

  • Improve visibility

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Launch new products

  • See 13 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • chat

  • website

  • mobile

  • social media

  • video

  • mobile app

  • on premises

  • events

  • trade shows

  • mass media

  • promotions

  • LinkedIn

  • user generated content

  • blogs

  • See 15 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • chat

  • website

  • mobile

  • social media

  • video

  • mobile app

  • on premises

  • events

  • trade shows

  • mass media

  • promotions

  • LinkedIn

  • user generated content

  • blogs

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting