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Mailchimp vs Zoho Mail: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mailchimp vs. Zoho Mail is based on a specific set of business needs and context. The comparison uses 97781 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mailchimp and Zoho Mail

Mailchimp, Zoho Mail, Constant Contact, Campaign Monitor, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mailchimp covers Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Advertisement with Social Media, etc.

Zoho Mail focuses on Communication Management with E-Mail, Collaboration with E-Mail, Advertisement with E-Mail, Sales Document Management with E-Mail, etc.

"We're using tags to organize our audience depending on what they've done and how they interact with us. I’m a marketing department of one, so having an easy method to segment our audience is essential. " - Terry Conway

"Zoho is an incredible e-mail platform, with an inbox of great characteristics, which provides adequate information about the mails received, categorizing them into folders, thus helping you find your emails easily. The interface of this application ...is fantastic; it is clean and easy to use. The distribution of the board is impeccable, it is a very different mail to the ones normally used. Although it has a monthly cost, it is worth every cent. Zoho does not give you an emailing platform alone, it has many additional tools for the same price. " - Hank F. Arnold

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mailchimp

Focus area

Mailchimp is better than Zoho Mail for

Software Failure Risk

  • medium

logo Zoho Mail

Focus area

Software Failure Risk

  • medium

About

Become the brand you want to be with smarter marketing built for big things.

Zoho Mail | Secure email hosting for your business. a secure, encrypted, privacy-guaranteed, and ad-free email service.

Age

2001

1996

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

143

55

Total Goals
(we found evidences for)

22

10

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


campaign monitoring


engagement management

engaging and following up

engaging with scheduling & cadence



contact list management

creating contact list


social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account


searching for content



generation of new leads





sales document management

proposal & quote management

contract management


training & onboarding


competitive intelligence


social media marketing


segmentation and targeting


knowledge management

creating knowledge base


identify target customers

customise loyalty program




promotion management


customer feedback management

measuring customer satisfaction





personalized marketing




lead qualification

lead qualification: technographic

lead qualification: demographic

lead qualification: behavioural


trade show marketing







subscription management



conversion management


discount management


products & pricelist management



relationship management


account management


rating and review management






lifetime value management


business development


distribution management


courses & assessment

create learning path


community building


follower management


outbound marketing





performance management


database marketing



relationship marketing




sales review & feedback





pipeline management


sales call management

meeting management


international marketing




payment management



referral management


influencer marketing


billing and invoice management




touchpoint management


channel management


customer case management


sales incentive management




category management



opportunity management





calendar management


conference call management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Grow market share

  • Launch new products

  • Improve digital and social presence

  • Scale best practices

  • Improve brand engagement

  • Improve efficiency

  • Establish thought leadership

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve visibility

  • Improve consistency

  • Increase average basket value

  • Reduce bounce

  • Shorten ramp up time

  • Improve navigation

  • See 19 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • mobile app

  • chat

  • social media

  • offline

  • website

  • phone calls

  • trade shows

  • point of sale

  • events

  • display advertisement

  • Facebook

  • promotions

  • video

  • user generated content

  • blogs

  • See 14 more
  • e-mail

  • mobile

  • mobile app

  • chat

  • social media

  • offline

  • website

  • phone calls

  • trade shows

  • point of sale

  • events

  • display advertisement

  • Facebook

  • promotions

  • video

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

high

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting