Comparison Summary

ManageEngine ServiceDesk Plus: ManageEngine ServiceDesk Plus is a comprehensive ITSM software offering integrated asset management, CMDB, and service desk features. It supports project and enterprise service management for various departments.

Track-It!: Track-It! is IT help desk software for managing tickets, change requests, knowledge base, and IT assets. It is designed for help desks and service desks.

logo ManageEngine ServiceDesk Plus

Focus area

ManageEngine ServiceDesk Plus is better than Track-It! for

Software Failure Risk

  • low

logo Track-It!

Focus area

Software Failure Risk

  • low

ManageEngine ServiceDesk Plus and Track-It!: Customer Satisfaction Data

Most deployed common Use Cases for ManageEngine ServiceDesk Plus and Track-It!

What makes ManageEngine ServiceDesk Plus and Track-It! ideal for Helpdesk Management?

How does ManageEngine ServiceDesk Plus and Track-It! facilitate Knowledge Management?


ManageEngine ServiceDesk Plus in Action: Unique Use Cases

How efficiently Does ManageEngine ServiceDesk Plus manage your Workflow Management?

How can ManageEngine ServiceDesk Plus optimize your Communication Management Workflow?


Track-It! in Action: Unique Use Cases

How efficiently Does Track-It! manage your License Management?

What makes Track-It! ideal for Engagement Management?

About

Service desk software to supercharge IT help desk

Track-It! | ITSM IT Help Desk Software for Small to Midsize ...

Age

1996

Financials

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting