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Manthan Customer360 vs CustomerLabs CDP: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Manthan Customer360 vs. CustomerLabs CDP is based on a specific set of business needs and context. The comparison uses 311 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Manthan Customer360 and CustomerLabs CDP

Manthan Customer360, and CustomerLabs CDP belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Manthan Customer360 covers Communication Management, Campaign Management, Engagement Management, Lifetime Value Management, etc.

CustomerLabs CDP focuses on Lead Tracking with Website, Engagement Management with Website, Event Management, Account Management, etc.

"Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. " - The Forrester Wave, Customer Analytics Solutions, Q2 2018

"If you are someone who wants to get quick results without wasting time, money and effort then CustomerLabs CDP is for you " - Nicholas Singh

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Manthan Customer360

Focus area

Software Failure Risk

  • medium

logo CustomerLabs CDP

Focus area

Software Failure Risk

  • medium

About

Customer Analytics Software delivering a comprehensive understanding of customers behavior

Customer Data Platform to streamline your marketing operations

Financials

SERIES D

SEED

Business Need

Total Processes
(we found evidences for)

21

19

Total Goals
(we found evidences for)

5

2

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


campaign management


engagement management

engaging and following up


lifetime value management



loyalty management

identify target customers


workflow management




lead qualification



account management



conversion management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase average basket value

  • Improve ROI

  • Increase customer life time value

  • Acquire customers

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • website

  • e-mail

  • video

  • social media

  • Facebook

  • See 2 more
  • website

  • e-mail

  • video

  • social media

  • Facebook

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting