Comparison Summary
This comparison report of Manthan Customer360 vs. Twilio Engage is based on a specific set of business needs and context. The comparison uses 1588 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Manthan Customer360 and Twilio Engage
Manthan Customer360, and Twilio Engage belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Manthan Customer360 covers Communication Management, Campaign Management, Engagement Management, Lifetime Value Management, etc.
Twilio Engage focuses on Engagement Management, Advertisement with Social Media, Competitive Intelligence, Communication Management with E-Mail, etc.
"Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan. " - Gartner Magic Quadrant BI & Analytics
"With Twilio Engage, we are able to do the work of three or four different tools, all in one centralized platform. We are able to bring transactional conversation and personalized marketing messages all into Twilio Engage for greater efficiency. " - Jordan Dietch
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Analytics Software delivering a comprehensive understanding of customers behavior
Build data-driven, personalized customer experiences that grow lifetime value
Age
2008
Financials
SERIES D
IPO
Business Need
Total Processes
(we found evidences for)
21
62
Total Goals
(we found evidences for)
5
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase average basket value
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Improve ROI
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Increase customer life time value
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Acquire customers
- See 2 more
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Enhance customer relationships
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Acquire customers
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Launch new products
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Improve efficiency
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Enter new markets internationally or locally
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Build brand awareness
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Scale best practices
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Improve stakeholder relations
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Grow market share
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Improve visibility
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Improve internal communications
- See 11 more
Top Channels
Channels Used
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website
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e-mail
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social media
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Facebook
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chat
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Slack
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phone calls
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mobile
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offline
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point of sale
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user generated content
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blogs
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promotions
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mobile app
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review sites
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Amazon
- See 13 more
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website
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e-mail
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social media
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Facebook
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chat
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Slack
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phone calls
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mobile
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offline
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point of sale
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user generated content
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blogs
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promotions
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mobile app
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review sites
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Amazon
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
