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Mapp Engage vs Total Expert: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Mapp Engage low Failure Risk for Total Expert low
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Comparison Summary

This comparison report of Mapp Engage vs. Total Expert is based on a specific set of business needs and context. The comparison uses 1531 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mapp Engage and Total Expert

Mapp Engage, and Total Expert belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mapp Engage covers Engagement Management with E-Mail, Campaign Management with E-Mail, Lead Analytics, Forecasting, etc.

Total Expert focuses on Engagement Management, Social Media Management with Social Media, Communication Management with E-Mail, Relationship Management, etc.

"Mapp understands our business and proactively develops ideas to help us grow. When we present them with a challenge, Mapp helps us generate new ideas on how to solve it. We are a small marketing team, so having a partner that can bring on board the ...latest thinking and best practice means we can serve our customers better. " - Steven Doak

"That's one of our initiatives on our executive game plan for this year is to focus on the client experience and the client engagement. Total Expert is a huge piece of that. " - Laura Martell

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mapp Engage

Focus area

Mapp Engage is better than Total Expert for

Software Failure Risk

  • low

logo Total Expert

Focus area

Total Expert is better than Mapp Engage for

Software Failure Risk

  • low

About

Cross-Channel Marketing for automated multi-step marketing campaigns

Enterprise-grade marketing and customer engagement platform ​purpose-built for financial services

Age

1998

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

32

55

Total Goals
(we found evidences for)

7

14

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (82)

Read Reviews (123)

engaging and following up

Read Reviews (67)

Read Reviews (87)

campaign management

Read Reviews (24)

Read Reviews (11)

campaign analytics

Read Reviews (14)

Read Reviews (0)

lead analytics

Read Reviews (20)

Read Reviews (0)

forecasting

Read Reviews (18)

Read Reviews (0)

lifetime value management

Read Reviews (13)

Read Reviews (3)

channel marketing

Read Reviews (12)

Read Reviews (1)

generation of new leads

Read Reviews (6)

Read Reviews (7)

segmentation and targeting

Read Reviews (5)

Read Reviews (1)

contact list management

Read Reviews (5)

Read Reviews (5)

workflow management

Read Reviews (4)

Read Reviews (7)

touchpoint management

Read Reviews (2)

Read Reviews (1)

channel management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (2)

personalized marketing

Read Reviews (1)

Read Reviews (2)

training & onboarding

Read Reviews (1)

Read Reviews (11)

lead qualification

Read Reviews (1)

Read Reviews (6)

content management

Read Reviews (0)

Read Reviews (4)

loyalty management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

communication management

Read Reviews (0)

Read Reviews (21)

sending & publishing communications

Read Reviews (0)

Read Reviews (19)

engaging on social media

Read Reviews (0)

Read Reviews (12)

scheduling post to social media

Read Reviews (0)

Read Reviews (12)

social media analytics

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (29)

engaging on social media

Read Reviews (0)

Read Reviews (12)

scheduling post to social media

Read Reviews (0)

Read Reviews (12)

social media analytics

Read Reviews (0)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (16)

helpdesk management

Read Reviews (0)

Read Reviews (4)

conversion management

Read Reviews (0)

Read Reviews (3)

customer feedback management

Read Reviews (0)

Read Reviews (2)

community building

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • See 4 more

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Build brand awareness

  • Manage risk

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • website

  • video

  • social media

  • newsletter

  • promotions

  • chat

  • omnichannel

  • text SMS

  • print media

  • magazine

  • display advertisement

  • games

  • offline

  • point of sale

  • user generated content

  • blogs

  • See 14 more

  • e-mail

  • website

  • video

  • social media

  • newsletter

  • promotions

  • chat

  • omnichannel

  • text SMS

  • print media

  • magazine

  • display advertisement

  • games

  • offline

  • point of sale

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting