cuspera logo CUSPERA

Compare Mapp Intelligence vs Salesforce Connect

Comparison Summary

For Mapp Intelligence vs Salesforce Connect comparison, Our AI algorithm looked at 1376 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Mapp Intelligence and Salesforce Connect to solve their respective business needs.

Pros and cons of Mapp Intelligence and Salesforce Connect

Mapp Intelligence is more suited to businesses that require Engagement Management and Lead Analytics where as Salesforce Connect is focused towards Contact List Management with Mobile and Lead Management with Phone Calls .

logo Mapp Intelligence

Focus area

Mapp Intelligence is better than Salesforce Connect for

Software Failure Risk

  • low

logo Salesforce Connect

Focus area

Software Failure Risk

  • low

About

Customer intelligence and marketing analytics platform to turn data into insights, and insights into action

Data Synchronization with Salesforce Connect - Salesforce.com

Age

1998

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

35

43

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up





lifetime value management


contact list management



lead qualification

lead qualification: behavioural


campaign management



generation of new leads


segmentation and targeting



sales document management

proposal & quote management


customer case management



business development


workflow management


training & onboarding



communication management

sending & publishing communications





opportunity management


account management


relationship management


social media analytics


social media management

social media analytics


sales call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • Increase average basket value

  • Improve consistency

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more
  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting