Matomo and New Relic serve the Digital Analytics sector with distinct capabilities and features that cater to different business needs. Matomo excels in social media and campaign management, aligning with large enterprises and marketing firms. New Relic, renowned for performance management and communication tracking, suits tech-driven industries like IT services. Both offer robust vendor support, yet Matomo focuses more on privacy and custom reporting, while New Relic provides comprehensive training and AI-powered insights.
Matomo: Matomo offers a privacy-friendly alternative to Google Analytics. Reputations are protected without privacy sacrifices or site compromises.
New Relic: New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.
Top use cases: Matomo vs New Relic
Use cases tied to Matomo and New Relic from verified data sources. Click any use case for supporting evidences.
| Matomo | New Relic |
|---|---|
Top Capabilities: Matomo vs New Relic
Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Industries: Matomo vs New Relic
Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Market Segments: Matomo vs New Relic
Share of peer evidence by company size for Matomo and New Relic. Each product segments add up to 100%. Click any segment for supporting evidence.
| Matomo | New Relic | |
|---|---|---|
| Key Capabilities Supported | Matomo supports social media and campaign management, making it ideal for marketing professionals who need to manage online presence and analyze campaign metrics. → | New Relic excels in performance management and helpdesk support, providing IT teams the tools to monitor resources and optimize communication workflows. → |
| Business Goals | Matomo helps companies acquire customers and enhance relationships, aligning with businesses aiming to boost sales through targeted campaigns. → | New Relic aims to increase efficiency and customer acquisition, fitting enterprises focused on scaling operations and refining service delivery. → |
| Core Features | Matomo stands out with extensive analytics and custom reporting features, addressing the needs of data-driven decision-makers seeking compliance and security. → | New Relic provides strong integration abilities and AI-powered insights, appealing to users needing seamless onboarding and advanced performance analytics. → |
| Vendor Support | Matomo offers comprehensive 24/7 support, prioritizing email and website channels to provide timely assistance. → | New Relic emphasizes superb 24/7 support with robust training options, ensuring users efficiently adopt and utilize the platform's capabilities. → |
| Segments and Industries | Matomo caters predominantly to large enterprises and marketing sectors, reflecting its strong alignment with larger organizations and their analytics needs. → | New Relic serves IT and software industries significantly, indicating its strength in supporting technology-focused businesses. → |
| Operational Alignment | Matomo integrates smoothly into the workflows of large enterprises, emphasizing privacy and data compliance for marketing teams. → | New Relic fits into tech environments with its focus on performance tracking and communication management tools, suiting IT departments. → |
Applying your context and needs changes the comparison
Matomo and New Relic: Best activities based on customer satisfaction
Most deployed common Activities for Matomo and New Relic
How can Matomo and New Relic enhance your Helpdesk Management process?
"...Thank's to the Matomo team for all your help and support!..." The Google Analytics alternative that protects your data
"...Products Help Center Want to use our logo? , including instructions and different styles and formats...." Digital Customer Experience Monitoring and Management
Why is Matomo and New Relic the best choice for Engagement Management?
"...We want to measure user engagement, but are unwilling to ship this data outside of our established network boundaries...." Peer review by Eric A, Senior Software Engineer, Hospital & Health Care
"...The software s User Interaction Traces is a function that permits you to monitor individual user engagements in your app (for example, all screen loads) by offering code-level data traces...." Peer review from Featured Customers
Matomo in Action: Unique Activities
What Are the key features of Matomo for Campaign Management?
"...This is ma Ly used for our paid marketing campaigns...." Peer review by Administrator
How can Matomo enhance your Advertisement process?
"...I m in lower level advertising for the company right now so just ease of access and expanding my reach right now...." Peer review by User
New Relic in Action: Unique Activities
How efficiently Does New Relic manage your Communication Management?
"...Alerts and notification services, like emails for daily monitoring...." Peer review by Verified Reviewer, Computer Software
What solutions does New Relic provide for Collaboration?
"...Both have a focus on collaborating and cooperating with their customers and offer 24x7 support with excellence...." Peer review by Johnny Halife, Chief Architect and Co-founder, Mural.ly
What Are the key features of New Relic for Performance Management?
"...By providing us with clear visibility into what is going on all the time, it has moved us into continuous performance monitoring and management...." Peer review by Sam Parnell, VP of Engineering, Bleacher Report, Bleacher Report
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Matomo news
CNIL compliance in Matomo is now a single click. Heres what that changes. - Analytics Platform
Matomo has introduced a 1-Click CNIL compliance feature, simplifying GDPR compliance for French audiences. This feature automates the assessment and application of CNIL-aligned settings, reducing manual configuration. It is available on Matomo Cloud and On-Premise version 5.9.0, enhancing ease of use for privacy-conscious analytics.
Latest New Relic news
New Relic Japan Region Generally Available | New Relic
New Relic has launched its Japan region, now generally available, hosted in the AWS Tokyo region. This allows Japanese enterprises to keep observability data within the country, crucial for regulated industries. The platform supports in-region AI processing, maintaining data sovereignty and reducing latency for local customers.
Similar alternatives in this category
Other products peers often evaluate alongside these two. Compare each alternative with either product.
