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Maximizer CRM vs Pega Customer Engagement Suite: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Maximizer CRM vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 4168 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Maximizer CRM and Pega Customer Engagement Suite

Maximizer CRM, Pega Customer Engagement Suite, workbooks.com, Microsoft Dynamics 365 for Sales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Maximizer CRM covers Contact List Management with E-Mail, Engagement Management, Communication Management with E-Mail, Campaign Management with E-Mail, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"Maximizer CRM is very straight forward and is a great way to automate and streamline much of what we were doing already. Being able to efficiently input and recover data has helped improve our sales processes. " - GARY HAMILTON

"We're operating on a speed that we've never seen before. Today, we use Pega to drive dynamic scripting and offer presentment based on consumer streaming usage, radio type, and the package that they're on. " - Jason Barbrow

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Maximizer CRM

Focus area

Maximizer CRM is better than Pega Customer Engagement Suite for

Software Failure Risk

  • medium

logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

About

Maximizer CRM | SALES CRM SOFTWARE - PIPELINE MANAGEMENT

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

1987

2017

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

83

23

Total Goals
(we found evidences for)

13

8

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign analytics


sales document management

proposal & quote management

contract management



relationship management



customer case management


workflow management


trade show marketing



training & onboarding


generation of new leads


social media management

social media analytics


follower management


opportunity management



helpdesk management



calendar management



sales call management

meeting management


knowledge management


conversion management


loyalty management

customise loyalty program

identify target customers



customer feedback management

measuring customer satisfaction


pipeline management



competitive intelligence


products & pricelist management


lifetime value management


rating and review management



lead qualification

lead qualification: technographic

lead qualification: demographic


database marketing


business development


account management




content management

content publishing




performance management




personalized marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Grow market share

  • Improve ROI

  • Improve stakeholder relations

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve visibility

  • Launch new products

  • See 10 more
  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more
  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting