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Maximizer CRM vs SAP Customer Experience: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Maximizer CRM vs. SAP Customer Experience is based on a specific set of business needs and context. The comparison uses 8110 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Maximizer CRM and SAP Customer Experience

Maximizer CRM, SAP Customer Experience, workbooks.com, Microsoft Dynamics 365 for Sales, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Maximizer CRM covers Contact List Management with E-Mail, Engagement Management, Communication Management with E-Mail, Campaign Management with E-Mail, etc.

SAP Customer Experience focuses on Engagement Management, Sales Document Management, Helpdesk Management with Phone Calls, Relationship Management with Channel Partners, etc.

"We found Maximizer refreshing and very easy to use and the office team got to grips with the system very, very quickly. Maximizer CRM is very straight forward and is a great way to automate and streamline much of what we were doing already. " - ANDREW WISE

"Employees in more than 20 countries profit fromconsistent and complete information on customers and sales and service objects, which has also helped RRPS benefit from new business opportunities. " - Lisa Hamma

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Maximizer CRM

Focus area

Software Failure Risk

  • medium

logo SAP Customer Experience

Focus area

SAP Customer Experience is better than Maximizer CRM for

Software Failure Risk

  • medium

About

Maximizer CRM | SALES CRM SOFTWARE - PIPELINE MANAGEMENT

Software to understand customers and engage them while growing revenue

Age

1987

1972

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

83

101

Total Goals
(we found evidences for)

13

16

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


campaign management

campaign analytics


sales document management

proposal & quote management

contract management



relationship management



customer case management


workflow management


trade show marketing



training & onboarding


generation of new leads


social media management

social media analytics


follower management


opportunity management



helpdesk management



calendar management



sales call management

meeting management


knowledge management


conversion management


loyalty management

customise loyalty program

identify target customers



customer feedback management

measuring customer satisfaction


pipeline management



competitive intelligence


products & pricelist management


lifetime value management


rating and review management



lead qualification

lead qualification: technographic

lead qualification: demographic


database marketing


business development


account management




content management

content publishing




performance management





promotion management



courses & assessment



touchpoint management


channel management



social media marketing




revenue cycle management


billing and invoice management


community building


subscription management



relationship marketing


advocacy management


personalized marketing


distribution management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Grow market share

  • Improve ROI

  • Improve stakeholder relations

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve visibility

  • Launch new products

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve brand engagement

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve internal communications

  • Build brand awareness

  • Manage risk

  • See 13 more

Top Channels

Channels Used

  • phone calls

  • channel partners

  • promotions

  • social media

  • offline

  • omnichannel

  • mobile

  • e-mail

  • point of sale

  • on premises

  • chat

  • website

  • user generated content

  • blogs

  • mobile app

  • trade shows

  • text SMS

  • support groups

  • events

  • Whatsapp

  • Facebook

  • Slack

  • Twitter

  • video

  • See 21 more
  • phone calls

  • channel partners

  • promotions

  • social media

  • offline

  • omnichannel

  • mobile

  • e-mail

  • point of sale

  • on premises

  • chat

  • website

  • user generated content

  • blogs

  • mobile app

  • trade shows

  • text SMS

  • support groups

  • events

  • Whatsapp

  • Facebook

  • Slack

  • Twitter

  • video

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting